Financial Aid Counselor
About Me
As a financial aid professional in higher education, I work closely with students and other campus faculty and staff to support the institution in all matters relating directly and tangentially to financial student support. My role encompasses federal aid reporting, reconciling, disbursing, evaluating, and managing; as well as institutional policy interpretation, implementation, regulation, and enforcement. My customer service skills allow me to assist individuals to navigate these often confusing processes with confidence and understand the complexities that govern Title IV processes and procedures with a high level of success and satisfaction.
Skills
CollaborationMicrosoft OfficeLeadershipTeamworkFast Learner
Experience
• Manages daily data integrations between COD and PowerFAIDS
• Manages and assists in data integration, participation reporting, SAP tracking, communication strategies, and data discrepancy resolution in Slate
• Aids in monthly enrollment reporting to NSC and NSLDS
• Packages federal, institutional, and outside financial aid for all students
• Utilizes campus wide communications for financial aid and registrar’s offices
• Assists in financial aid audits, both internal and external
• Resolves data discrepancies and reporting through verification, professional judgement, and R2T4 reporting and calculations
• Develops and maintains internal and external digital form processing for financial aid and registrar’s office
• Manages yearly parameter roll and migration of student records
• Sits on endowed scholarship committee in technical and analytical capacity
• Managed HR aspects of business, including staff management and retention
• Created sales tactics for services and products and trained staff in procedures to meet monthly quotas
• Supervised inventory management and usage
• Scheduled and supervised all sales team members
• Customer service relations, including membership processing and billing for 1,000+ monthly subscribers
• Networked locally as Visitor Host in BNI chapter of Cedar Park, TX
• Managed scheduling and supervision of required clinic internship hours for students for 100+ hours per semester
• Trained and coached students during clinic internship towards safe and effective practice
• Instructed students in Anatomy & Physiology, Business & Communications, and Therapeutic Modalities towards licensure requirements
Education
Master of Arts
Bachelor of Science
Portfolio not available.