Highly Skilled Business Analyst & Scrum Master that excels in both business analysis skills and cultivating strong team relationships to successfully achieve organizational goals. Extensive hands-on experience in analyzing business operations and conducting functional requirement analysis, consistently exceeds business and customer objectives. Solution-oriented mindset, exceptional critical thinking skills, and superior organizational abilities. Proficient in Agile and Scrum methodologies, Microsoft Office 365, and QA testing tools like SQL, Katalon, and Browserstack, and is well-equipped to drive successful project outcomes.
Collaborated with cross-functional teams to identify cross-team dependencies and manage inter-team tasks, ensuring efficient project execution and seamless coordination. Direct Reports: five engineers, two testers, two architects, a business analyst and a Product Owner
Led daily stand-up meetings to foster collaboration, swiftly assess project status, address challenges, and synchronize team activities, promoting effective communication and agile project management.
Adjusted to team needs and workflow, optimizing project planning and ensuring smooth sprint execution.
Facilitated team-level Refinement and Sprint Planning sessions, collaborating with Business Analysts (BAs) or Product Owners, emphasizing timeboxing and dependency management, driving effective sprint preparation.
Ensured the definition and agreement of Sprint Goals during Sprint Planning, aligning the Scrum Team and enabling focused sprint execution towards clear objectives.
Facilitated productive Sprint Retrospectives to drive the Scrum Team towards continuous improvement, ensuring the creation and commitment to actionable items that enhance team performance.
Monitored the team Jira board and maintained regular communication with the Scrum Team.
Conducted testing Web and Mobile (iOS, Android) applications to ensure high-quality user experiences and product functionality by establishing an exceptional track record in conducting compatibility testing across multiple platforms.
Implemented Jira to track and report issues, ensuring efficient bug management and resolution.
Developed, executed, and maintained comprehensive test cases with Zephyr, ensuring thorough coverage and accurate defect identification.
Conducted diverse testing methodologies including black-box, functional, UI, smoke, and regression testing, guaranteeing robust software performance.
Collaborated with cross-functional teams to ensure effective communication and timely delivery of quality software.
Aligned Learning Management System (LMS) software implementations with business needs, ensuring seamless integration and maximizing value through collaboration with stakeholders.
Authored user story acceptance criteria, gaining stakeholder buy-in and ensuring clear understanding and alignment throughout the project lifecycle.
Streamlined project tracking and enhanced team productivity by leveraging expertise in building workflows, BPMNs, and creating user stories within Jira.
Guaranteed accurate documentation and alignment of business needs with project objectives by creating, reviewing, and approving Business Requirement Documents (BRDs).
Utilized agile practices to optimize event planning, fostering efficiency and delivering successful outcomes.
Fostered staff development through training, feedback, and continuous learning for enhanced individual performance.
Streamlined workflow documentation implementation, driving efficient processes and organizational productivity.
Revamped governing documents and organizational design of two student government councils, leveraging student voice and experience to improve organizational efficiency in collaboration with an educational consultant.
Led cross-functional and cross-departmental teams between student organizations and departments in planning and implementing student orientation, ensuring smooth communication, operations, and execution for 150+ students.
Led the successful execution of an early intervention program aimed at increasing college attendance and success for low-income students, managing a $79k annual budget and a team of 4 staff members.
Established strategic school partnerships, driving adoption of Core Standards of Excellence, and implementing comprehensive strategies to enhance college enrollment rates and student engagement.
Leveraged assessments, research, surveys, community and media relations to inform solution development, while aligning annual strategic plans with GEAR UP’s framework to enhance program visibility and key performance indicators.
Hello! My name is Brandon – I’m a Customer Success professional with over 8 years of experience in customer-facing roles.
Cherise Bullock Cassell is a PMP, CSM, and ITIL-certified Information Technology (IT) Professional with 23+ years of IT experience, inclusive of 18+ years of program / project management experience. She has a history of exceeding client expectations and building solid on and offshore teams.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Resourceful Engineering Program professional with a strong emphasis on cloud security and integration. Proven experience in building and nurturing stakeholder relationships, leading diverse projects, and driving solutions that exceed client expectations.
