Cybersecurity Engineer/AI Prompt Engineer

Rate, USD
$45 / hour
Work schedule
Full Time, Contract, Part Time, Temporary,
Language skills
English
Hire me

Hire me

Jobicy Account
You need an employer account to access the resume database.

About me

With eight years of experience in the technology sector, I have specialized in customer technical support for five years and cybersecurity for three years. In addition to my hands-on experience, I have expanded my expertise by completing a certificate in AI Prompt Engineering. I am currently furthering my knowledge by taking a course in AI Business Marketing.


Professional area



Education

Dec 2013 BS Information Technology @ East Carolina University
July 1996 AS Business Management @ Borough of Manhattan

Experience

Nov 2019 to April 2023 Cybersecurity Engineer @ GDIT

● Identifies network computer intrusion evidence and perpetrators with IDS/IPS
● Work with Juniper based VPN networks and Remote Access
● Implement network security best practices and maintain corporate security policies
● Develop & maintain polices for IP Network, Firewall Security, Network management and
troubleshooting.
● Performs Forensic of digital information and data and gathers and handles the evidence.
● Research and analyze Threat Intelligence data for CSIRT & Incident Response dept.
● Identify solutions to potential network issues, identifying traffic activities and analyzing event logs
● Implemented and managed Identity and Access Management (IAM) for user authentication,
authorization, and access control within alignment with company’s best practice.

May 2015 to Oct 2019 IT Support Analyst @ HP/ Hewlett Packard /DXC Technology/ Perspecta

• Tracked and resolved customer issues using ServiceNow; handled over 3000 sites.
• Assisted with troubleshooting, including USPS MPOS on Apple devices, Wi-Fi, DNS, assist with software updates and Security Authentication Issues.
• Updated device security with MobileIron; trained in Wireless Tier 2; managed server clusters, failovers, and TCP/IP configurations.
● Proactively solved technical problems; contributed to team goals and continuously improvement initiatives.

Jan 2015 to May 2015 Customer Solutions/ Help Desk @ Disys/ HP

• Responded to customer support requests and technical issue resolution through chat and email applications.
• Professionally supported users unlocking and resetting passwords on customer’s account.


Recommend this talent

Related resumes

Similar Talent in Developer & Engineer

Recommend this specialist