I am a Web Content Manager experienced in enterprise CMS such as AEM, Crownpeak, Drupal, Sitecore, and Contentful. I am proficient in web access optimization, SEO, and QA.
● Led B2B, B2B2C Digital Operations, collaborating across teams to create and publish high-quality content on various digital platforms.
● Fostered enduring client relationships through strategic communication and presentations, establishing a foundation of trust. Achieved a 95% customer satisfaction rate, leading to increased client retention.
● Utilized Adobe Experience Manager (AEM) and other CMS to drive significant increase in website traffic.
● Implemented streamlined AEM authoring template for the DACH market, optimizing content creation processes for authors.
● Leveraged AEM to drive a remarkable 37% surge in website traffic, enhancing the online visibility of Philips Healthcare.
● Excelled in communication, effectively addressing and resolving CMS-related issues.
● Seamlessly integrated evolving toolsets, playing a vital role in the successful deployment of
new technologies, reducing implementation time by 25%.
● Demonstrated ownership, accountability, and exceptional attention to detail.
● Acquired expertise in Agile methodologies, Scrum frameworks, and project management techniques, enabling efficient cross-functional collaboration and delivering projects within scope and timelines.
● Developed and executed comprehensive content strategies that drove a 47% increase in SaaS sales.
● Utilized a range of CMS platforms, including Adobe Experience Manager (AEM), Contentful, Broadridge, and WordPress, as well as off-site SEO tools like Ahrefs, Semrush, and Buzzsumo.
● Developed and executed comprehensive content distribution plans across online channels and social media platforms, using analytics and audience insights to identify the most effective channels and optimize content for maximum impact.
● Authored and edited technology articles that were published on the company’s website and distributed to industry publications to increase brand recognition and establish thought leadership in the US market, utilizing strong writing skills and industry knowledge to craft compelling and informative content.
● Developed and implemented content strategies that increased TRT Dinle’s online presence, resulting in a 35% increase in website traffic and a 50% increase in social media engagement, using data-driven insights and audience research to create targeted, engaging content.
● Produced high-quality, multimedia content, including articles, videos, and infographics, using a range of digital tools and platforms, such as Adobe Creative Suite, Final Cut Pro, and WordPress, resulting in a 20% increase in website views and a 30% increase in video views.
● Stayed up-to-date with industry trends and best practices, continuously refining content development and publishing processes to improve overall efficiency and effectiveness, resulting in a 15% increase in content output and a 10% reduction in production costs.
● Created and curated high-quality, engaging content for the Ministry of Energy’s website and social media channels, using tools such as WordPress, Canva, and Hootsuite to effectively reach and engage the target audience.
● Conducted research and analysis to stay up-to-date with industry trends and best practices, utilizing strong analytical and critical thinking skills to identify areas for improvement and make necessary updates and revisions to the content.
● Conducted an assessment of the Ministry of Energy’s content production process, identified areas for improvement that resulted in a 25% decrease in software and hardware costs.