Web Content Manager Philips
● Led B2B, B2B2C Digital Operations, collaborating across teams to create and publish high-quality content on various digital platforms.
● Fostered enduring client relationships through strategic communication and presentations, establishing a foundation of trust. Achieved a 95% customer satisfaction rate, leading to increased client retention.
● Utilized Adobe Experience Manager (AEM) and other CMS to drive significant increase in website traffic.
● Implemented streamlined AEM authoring template for the DACH market, optimizing content creation processes for authors.
● Leveraged AEM to drive a remarkable 37% surge in website traffic, enhancing the online visibility of Philips Healthcare.
● Excelled in communication, effectively addressing and resolving CMS-related issues.
● Seamlessly integrated evolving toolsets, playing a vital role in the successful deployment of
new technologies, reducing implementation time by 25%.
● Demonstrated ownership, accountability, and exceptional attention to detail.
● Acquired expertise in Agile methodologies, Scrum frameworks, and project management techniques, enabling efficient cross-functional collaboration and delivering projects within scope and timelines.