With years of experience as a Scrum Master, I have honed my skills in facilitating agile processes and leading cross-functional teams towards project success. Prior to this role, I worked as a Business Systems Analyst and Front-End Developer, allowing me to bring a unique perspective to my current position. Through my experience, I have developed a knack for identifying and resolving issues quickly and efficiently, fostering strong communication among team members, and promoting a collaborative work environment. I am passionate about helping teams reach their full potential and delivering high-quality products that meet or exceed customer expectations.
– Facilitate discussion, decision making, and conflict resolution across multiple cross-functional teams
– Ensure user stories are 100% ordered, defined, and ready to be worked on by the team
– Guide Agile principles and facilitation skills to ensure teams are working in an Agile mindset and utilizing Scrum practices
– Lead all Agile Ceremonies such as Sprint Planning, Daily Standups, Retrospectives, and Story Refinements
– Ensure that all team risks, impediments, and blockers are identified, communicated, and resolved
– Manage and report on the tasks and activities assigned to the Scrum teams
– Collaborated with cross-functional teams to gather and analyze business requirements for software development projects
– Conducted gap analysis and recommended solutions to improve business processes and system functionality
– Worked closely with developers, QA analysts, and project managers to ensure timely and high-quality delivery of software products
– Facilitated user acceptance testing and provided support during implementation and post-implementation phases
– Maintained and updated project documentation to ensure alignment with business goals and compliance with industry standards
– Managed the backlog, assisted in sprint planning prioritization, and wrote hundreds of user stories that were put into development
– Developed custom, large scale, highly configurable, mobile-first, banking applications; Commercial and Retail with Typescript, AngularJS, and SCSS
– Collaborated with UX designers to ensure optimal user experience and accessibility standards were met
– Implemented design mockups and wireframes using modern front-end frameworks
– Conducted cross-browser compatibility testing and optimized website performance for faster load times
– Worked closely with back-end developers to integrate front-end with server-side logic and APIs
– Designed and developed a responsive and fluid front-end using Ember, SCSS/CSS, and HTML
– Designed and built a CMS to pull and display original content
– Assisted in planning for new and ongoing projects
– Reviewed user experiences and proposed/implemented app adjustments and redesigns
– Ensure that all team risks, impediments, and blockers are identified, communicated, and resolved
I’m an energetic team player who enjoys helping people with tasks/projects to complete in a timely manner.
Hello! My name is Brandon – I’m a Customer Success professional with over 8 years of experience in customer-facing roles.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Resourceful Engineering Program professional with a strong emphasis on cloud security and integration. Proven experience in building and nurturing stakeholder relationships, leading diverse projects, and driving solutions that exceed client expectations.
