Customer Experience Associate, Account Security

Reporting to the Director, Customer Success, the Customer Success Manager – Senior Living is responsible for managing and providing world-class partnerships to their clients and ensuring they are optimizing the use and value of PointClickCare’s solutions.

You’ll play a pivotal role in our team, working closely with our potential and existing customers. You’ll leverage your deep understanding of their business challenges and your passion for visual collaboration to craft and demonstrate innovative solutions that drive immediate and long-term value.

We change the game by prioritizing fun in our workplace. By joining our team, you’ll have the opportunity to provide world-class service to our customers through various channels while also working in our fun-forward culture.

SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to outsource by developing the best people, implementing cutting-edge technology, and challenging the status quo.

Granicus is seeking a Customer Success Consultant (MATERNITY COVER) – CSC – to support the deep and successful adoption of our suite of SaaS solutions, and to drive visible value aligned with our clients’ business outcomes. You are a committed client navigator guiding customers on a strategic journey of success.

In this role, you will serve as the primary technical lead to guide key customers through implementation, integration, and expansion of their use of Mattermost as the central communication platform for their DevOps and technical teams.

As a member of the CSM team, you will act as a champion for our largest and most critical customers.

Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts.

As an Onboarding Specialist (Level 1), you’ll be the first point of contact for new Uscreen customers, guiding them through their initial platform setup and ensuring they have a smooth, positive onboarding experience.

We are seeking a highly motivated Renewals Specialist to join our dynamic team. The Renewals Specialist will be responsible for managing the renewals process for our security software products, ensuring high customer retention rates and working with the broader go-to-market (GTM) organization to foster long-term relationships with our clients.

At Prezi, we help individuals and teams make their ideas shine through memorable, engaging presentations—whether virtual or in-person. As a remote-first company, we foster a culture of collaboration, innovation, and impactful work.

Curative is looking for a Customer Service Representative who is passionate about helping the company as we work to reinvent healthcare options.

The Technical Success Engineer plays a vital role at Splunk and is responsible for ensuring the technical health of our customers. This position requires extensive knowledge of Splunk products to provide mentorship on standard methodologies for Splunk Cloud and Enterprise deployments.

The PatientIQ Customer Success Manager (CSM) owns the success, retention and growth of PatientIQ clients by helping clients get the most out of the PatientIQ product, network and services.

As a successful Customer Success Engineer on the SMB Team, you’re solely responsible for post-sales implementation success and long term adoption of a shared book of business. Youʼll help organizations understand best practices around construction technology and solutions, and the many business benefits they can provide.