About this role.
Supabase is hiring a senior Customer Solution Architect to guide Team and Enterprise customers through discovery, proof-of-value delivery, onboarding, adoption, and optimization. The role combines customer success ownership with hands-on technical architecture across PostgreSQL, database performance, web applications, and the Supabase platform. The architect will partner with Growth, Support, Product, and Engineering while serving as a trusted advisor for high-value customers. Success requires strong communication, stakeholder mediation, structured project execution, and the ability to translate technical work into business outcomes.
Role DNA
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Job Complexity
5/5Pace & Pressure
5/5Autonomy Level
5/5Communication Load
5/5Salary analysis
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Core skills
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Cover letter sample
Dear Hiring Team,
I am excited to apply for the Customer Solution Architect role at Supabase. My background in solution architecture, relational databases, and customer-facing technical delivery aligns well with helping enterprise users adopt and scale on the Supabase platform.
I bring experience leading technical discovery, translating business requirements into secure and practical architectures, and guiding proof-of-value initiatives through measurable outcomes. I am comfortable advising stakeholders on PostgreSQL performance, application design, onboarding, and long-term optimization while partnering closely with product and engineering teams.
Supabase's open-source, remote-first culture and focus on developer experience are especially compelling to me. I would welcome the opportunity to build trusted customer relationships and help customers realize meaningful value from the platform.
Sample interview questions
I begin with the customer's business goals, critical workflows, current architecture, data model, expected usage, security requirements, and operational constraints. I document success criteria jointly with technical and business stakeholders, then propose a phased architecture and proof-of-value plan that validates the highest-risk assumptions first.
I would review schema design, query plans, indexing strategy, connection behavior, transaction patterns, and workload characteristics. I would prioritize the most impactful bottlenecks, explain trade-offs clearly, validate improvements with measurable benchmarks, and provide an implementation plan that minimizes production risk.
I define a limited but representative use case, a timeline, accountable owners, technical prerequisites, and measurable business and technical success criteria. I maintain regular checkpoints, surface risks early, and conclude with a results review and a clear production-adoption recommendation.
I tailor the discussion to each audience: architecture and implementation detail for engineering teams, risk and operating-model implications for technical leadership, and measurable outcomes for business stakeholders. When priorities conflict, I return to agreed success criteria, make trade-offs explicit, and facilitate a decision based on evidence.
I would capture reproducible examples, customer impact, expected versus actual behavior, and any relevant architecture context before engaging internal teams. I would keep the customer informed, advocate for priority based on impact, and translate product or engineering updates into clear next steps and workarounds.
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
We’re seeking a Customer Solutions Architect (CSA) to help drive the adoption of Supabase across a diverse range of customers: from agile startups building towards their first launch to established brands with highly scaled workloads.
At Supabase, CSA’s are responsible for the entire customer journey, working closely with our most valuable users to:
Uncover and understand business and technical requirements.
Design and architect technical solutions built on the Supabase platform.
Work with customers to lead proof-of-value implementations.
Provide regular customer engagements to answer complex questions, unblock adoption, and optimize scaled performance.
Successful CSAs always put customers first, working closely with them to become trusted advisors who understand their needs, work as an extension of their team toward common success, and advocate on behalf of the customer within Supabase.
You’ll be joining our team to support Supabase Team & Enterprise customers, where you will be expected to lead and innovate around the following areas of responsibility:
Discovery
Lead technical discovery to uncover business and technical objectives, set appropriate expectations of the Supabase platform, and define the criteria for success, ensuring customers can receive the guidance they need to achieve it.
Design, build, and present Supabase platform demonstrations to high-value customers. Leverage quality storytelling to present the value of the Supabase platform and of the entire Supabase Success team.
Work directly with Growth team members to size deals, provide anticipated usage estimates, and identify potential workloads supported by the Platform.
Proof-of-Value Onboarding
Collaborate directly with customers to determine the technical scope of a proof-of-value to ensure customers recognize the value of the Supabase platform while minimizing risk to adoption.
Set proof-of-value timelines, business outcomes, and success criteria that ensure a customer is comfortable proceeding with the platform once a proof-of-value has been completed.
Actively guide new customers through an onboarding journey, utilizing emails, docs, guides, and webinars to promote their rapid deployment and growth on the platform.
Customer Success
Understand immediate custom goals (i.e onboard and adoption) as well as long-term customer opportunities (i.e. optimization & identifying new workloads) to build meaningful account plans for high-value customers.
Deliver on synchronous and asynchronous engagements with Supabase customers, including application architecture assessments, database design and performance optimization, and proactive support to enable customers to scale with confidence.
Serve as an internal champion for your customers and for the platform. Work closely with Support, Product, and Engineering to provide platform feedback, identify areas of improvement, while communicating platform roadmaps to customers.
Invest in customer connections to build a trust-based relationship. Everyday CSA’s work with the production data stores of startups and enterprises alike. Building trust in the Success team and Supabase platform is paramount to a successful customer relationship.
Preferred Experience
6+ years of relevant work experience in Solutions Architecture, Database Engineering, or similar.
Strong background with relational database management systems such as PostgreSQL or MySQL.
Background in web application development, with familiarity with Python, C# and popular JavaScript frameworks (React, Vue, Svelte) as well as Node.js.
Very strong communication skills, particularly of technical concepts. CSA’s at Supabase spend a significant amount of time translating business needs to technical outcomes, and technical concepts to organizational impact.
Well-organized and effective storyteller with meaningful interpersonal skills. CSA’s often have to navigate multiple stakeholders with conflicting opinions, and the ability to effectively mediate this type of conflict is crucial.
Experience with project management, business analysis and revenue operations tools. We use HubSpot, BigQuery etc., and familiarity with these platforms will help enable your success.
Previous experience leading customer-facing engagements to deliver meaningful technical and business value.
What We Offer
Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
About the Team
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
~400 team members
60+ countries
20+ languages spoken
Over $1B raised (including our $500M Series F)
540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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