Suggested rewrite: Led a cross-functional initiative that improved [business outcome] by [measurable result], demonstrating experience relevant to this role...
People Operations Coordinator
Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.
- Remote from
- USA
- Salary
- USD 55k–80k / yr
- Department
- HR & Recruiting
- Employment
- Full Time
- Experience
- Senior
- Published
- Apply before
- 2 Nov 2026
- Listing views
- 55
- Application actions
- 2
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The role, at a glance.
Ashby is hiring a People Operations Coordinator to support employee experience and scalable HR operations. The role manages accurate employee data, onboarding, benefits administration, performance-management support, and documentation of people-process changes. It also supports international entities, builds workflows in Ashby, and coordinates virtual and in-person culture events. Success requires discretion with confidential information, strong attention to detail, independent prioritization, and clear cross-functional communication.
Role DNA
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Pace & Pressure
4/5Autonomy Level
4/5Communication Load
4/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
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Sample interview questions
I use standardized intake and change-management checklists, validate key fields against source documentation, and reconcile updates across systems on a scheduled basis. I also document exceptions and resolve discrepancies promptly with the appropriate stakeholders.
I would first verify the requester's identity, authority, and legitimate business need. I would share only the minimum necessary information through an approved secure channel, document the action when appropriate, and escalate unclear requests to the People lead or legal/compliance partner.
I would map the current process, identify handoff delays and error-prone steps, and collect feedback from new hires and internal partners. I would then create documented workflows, automation where appropriate, clear ownership, and simple metrics such as completion rates and time to readiness.
I assess urgency, employee impact, compliance risk, and dependencies, then communicate priorities and expected timelines clearly. I complete high-risk or deadline-driven work first, break larger tasks into milestones, and flag capacity concerns early rather than allowing important work to slip.
I would maintain a core global process while documenting country-specific requirements, owners, and exceptions. I would partner with local experts or vendors for compliance guidance, keep records current, and communicate requirements in a clear, accessible way to employees and managers.
About this role.
Hi! I’m Hannah and I lead People Operations here at Ashby. I joined over four years ago as the first People hire and I’m excited that our People Ops team is growing! The People Operations team supports Ashby employees through the development and implementation of programs, policies, and services that contribute to a productive and inclusive working environment. We ensure the work we do aligns with our Operating Principles and strengthens the environment we’re building at Ashby. Our approach is to do things differently, we prioritize what truly fits our team and enhances how we work together. By embracing creativity and customization, we aim to create a people-first culture that drives both individual and organizational success. We’re building a team focused on helping Ashby scale thoughtfully while continuing to raise the bar for how we support and invest in our employees.
We review all applications, and there isn’t a benefit to applying quickly. Take your time, look at the application questions and please submit before the application deadline! We aren’t able to take calls outside of the interview process, so please do not reach out to the team or Hannah directly.
About the Role:
As a People Operations Coordinator at Ashby, you will play a crucial role in ensuring that all of our employees have the best possible experience working here. You will work closely with our People Operations team focusing on the day-to-day execution of various operations and tasks ranging from data entry to process creation. You’ll be involved in Onboarding, Organizational updates, and supporting our employees across our international entities.
What you’ll do at Ashby:
Provide operational support and maintain accurate employee data and files across all systems in accordance with state and federal laws
Provide administrative support to Ashby’s people processes, including but not limited to new hire onboarding, benefits administration, performance management, and support for our international entities
Document people process changes as needed
Maintain high level of confidentiality and discretion in the handling of sensitive information
Building out people process workflows in Ashby to continuously improve our business effectiveness
Support planning and coordination of Ashby culture events, both virtual and in-person
You could be a great fit if you:
Investigate problems to determine root causes and define robust solutions
Are detail-oriented, especially when it comes to data quality
Work independently, managing multiple tasks and deadlines effectively
Are an excellent communicator, both verbally and in writing
Are team-oriented, with a collaborative approach to solving problems
Recognize that Sensitive/confidential information must be handled compliantly
Have experience with the use of HRIS, like Gusto, Remote, Deel
Bonus points if you:
Have experience working in a Human Resources function
Have qualifications in Human Resources
Have worked in a SaaS Company
This role may not be a fit if:
You’re uncomfortable with ambiguity: You prefer well defined assignments.
You don’t enjoy repetitive work
You prefer focused work on a single project at a time
Interview Process:
Our interview process is thorough — we aim to ensure each person joining the team is the right fit for Ashby and will provide ample information to assess if Ashby is the right fit for you. The process for this role is as follows:
Recruiter Screen with Talent Acquisition Team – 30 minutes
Hiring Manager Interview – 45 minutes
Take Home Assignment – 1 hour
Virtual Onsite – 2 hours
Benefits:
Competitive salary and equity.
10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.
Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅.
Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.
Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!
$100/month education budget with more expensive items (like conferences) covered with manager approval.
If you’re in the US, top-notch health insurance for you and your dependents with all premiums covered by us.
Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.
This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.
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