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Marketing Operations Email Specialist
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- Remote from
- Philippines
- Salary
- Undisclosed
- Department
- Marketing & Sales
- Employment
- Full Time
- Experience
- Director
- Published
- Apply before
- 11 Nov 2026
- Listing views
- 38
- Application actions
- 1
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The role, at a glance.
UpGuard is hiring a hands-on Marketing Operations Email Specialist to build and operate its HubSpot Marketing Hub email channel. The role owns modular email templates, audience segmentation, suppression rules, subscription governance, QA processes, deliverability monitoring, and channel reporting. This individual contributor will collaborate closely with Design, Development, and Marketing Operations while email strategy remains with the Director of Pipeline Marketing. The ideal candidate has at least three years of deep HubSpot Marketing Hub administration experience and strong B2B SaaS email operations expertise.
Role DNA
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Pace & Pressure
4/5Autonomy Level
4/5Communication Load
4/5Salary analysis
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Core skills
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Sample interview questions
I start by identifying recurring email patterns and translating them into modular components with clear design constraints and editable fields. I test modules across common email clients and send types, document their intended use, and maintain version control so producers can create consistent emails without requiring design support for every send.
I would first audit the available CRM and marketing properties, define approved audience logic with Marketing Operations, and create reusable active lists. I would then apply standardized exclusion rules for active nurture, live deals, at-risk customers, renewal cohorts, and low-engagement contacts, while documenting ownership and review intervals for each list.
I monitor bounce rates, spam complaints, unsubscribe trends, engagement, contact pressure, and low-engagement cohorts. I also verify authentication setup awareness, maintain suppression and re-engagement practices, limit unnecessary overlapping sends, and investigate performance changes by audience, campaign, and message type.
I would create a standardized intake form and checklist covering objective, audience, exclusions, subscription type, links, personalization, rendering, approvals, schedule, and reporting requirements. Before scheduling, I would use HubSpot checks and calendar visibility to identify audience overlap, competing campaigns, or potential frequency issues.
I would establish a baseline dashboard for deliverability, engagement, unsubscribes, spam complaints, and contact-volume trends. Recurring reports would segment results by audience, campaign, email type, and lifecycle purpose, with concise recommendations for list hygiene, content testing, send frequency, and targeting improvements.
About this role.
Who are we?
At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk.
We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface.
We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale.
Why are we hiring for this role?
We are seeking a HubSpot Marketing Hub specialist to build and run UpGuard’s email channel inside Marketing Hub. Email is the primary specialisation: modules and templates, audience selection, suppression, subscription types, and channel reporting.
This is a hands-on individual-contributor role. You will configure Marketing Hub, produce and QA emails, and own reusable lists, modules, and reporting. Email channel strategy sits with the Director of Pipeline Marketing. You will work with Design, Development, and Marketing Operations as a core contributor.
What will you do?
HubSpot Marketing Hub and email production
Audit the current Marketing Hub email setup: templates, modules, lists, workflows, subscription types, suppression, and reporting
Build and maintain the modular email library in Marketing Hub, including drag-and-drop modules with constrained design parameters and user input fields
Rebuild recurring emails as Marketing Hub templates using the module library
Test the library across common send types and fix issues with Design and Development
Document how modules and templates are used so producers can build emails in HubSpot without a designer on every send
Audience selection and suppression
Audit commonly used lists and document the audience logic behind them
Build reusable active lists and segments from the approved Marketing Hub and CRM property set
Implement suppression rules in HubSpot for active nurture, live deal, customer at risk, customer in renewal, and low engagement
Add inclusion and exclusion selections to the email briefing and list-building process
Partner with Marketing Operations on the approved-property dictionary used for campaign targeting
Intake, scheduling, and QA
Refine the existing intake workflow and central email calendar
Build QA checklists and HubSpot-side checks into the path from Asana request to scheduled send
Surface audience overlap and competing sends before emails go out
Add practical email best-practice checks to the production workflow
Subscription, deliverability, and reporting
Review and update subscription types and reconversion logic in Marketing Hub
Establish a channel-health baseline covering engagement, unsubscribes, spam complaints, deliverability, and contact volume
Build recurring HubSpot reports for performance by audience, campaign, and email type
Flag contact pressure, low-engagement cohorts, and sender-reputation issues
What will you bring?
3+ years building and administering HubSpot Marketing Hub, including configuration work beyond sending emails from the UI
Demonstrated email specialisation: Marketing Hub email, modules and templates, personalisation tokens, lists, and workflows
Experience implementing suppression, subscription types, and list governance in HubSpot
Working knowledge of email deliverability, including authentication awareness, bounce and spam-complaint handling, and sender reputation
Ability to document audience logic and production steps so others can reuse them
Strong written communication and comfort working with Design, Development, and Marketing Operations as peers
What will give you an edge?
Current HubSpot Marketing Hub Software certification
Experience with coded HubSpot email modules or HubL
B2B SaaS email programs covering nurture, campaign, and product or lifecycle sends
Experience with the HubSpot Campaigns object and marketing email reporting
Familiarity with Asana as the request and approval layer next to HubSpot
What’s in it for you?
Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being
WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
$1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance
Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.
18 weeks paid Parental Leave: Irrespective of parenting role
Personal Leave Allowance: This includes sick & carer’s leave
Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
Top-spec hardware: All team members will be provided with top-spec laptops for their role
Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work
UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work! Apply now to find out why!
As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Please Note: Not all roles can be performed from the United States. Please check your specific job listing to confirm its advertised location. If the role you are applying for is listed as based in the US, we are currently only able to support hiring in the following locations: CA, CO, FL, IL, MA, MD, MO, OR, PA, TX, WA, and DC.
Before starting work with us, you will need to undertake a national police history check and reference checks.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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