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Senior Site Reliability Engineer

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Remote from
Italy
Salary
Undisclosed
Employment
Full Time
Experience
Senior
Published
Apply before
24 Nov 2026
Listing views
33
Application actions
2
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AI Summary

The role, at a glance.

Ping Identity is hiring a Senior Site Reliability Engineer for its Recognize Platform team to operate mission-critical authentication and authorization infrastructure. The engineer will automate deployments across global Amazon EKS clusters using GitOps practices and maintain the platform foundation across production and development environments. Core work includes Kubernetes operations, Terraform, Helm, Crossplane, observability, incident readiness, and CI/CD improvement. The role is highly autonomous within a small senior team and includes applying AI agents and LLM tooling to incident triage and engineering workflows. It is a remote position restricted to Italy, with collaboration expected during CET/European working hours.

Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

Job Complexity

5/5
EasyHard

Pace & Pressure

4/5
RelaxedFast-paced

Autonomy Level

5/5
GuidedFull ownership

Communication Load

4/5
IndependentCollaborative
AI insightThis is a senior infrastructure role supporting globally distributed, security-sensitive identity services where reliability failures can have high customer impact. It requires broad hands-on depth across AWS EKS, GitOps, IaC, observability, secrets management, and operational automation.

Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate
$155,000
US market range (per year)$135k–$180k
AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer compensation was disclosed. Estimated annual market compensation for a senior SRE with Kubernetes, AWS EKS, GitOps, and security-platform experience is approximately $135,000–$180,000 USD, with a midpoint of $155,000 USD; this is an AI estimate, not employer-provided pay.

Core skills

Skills and capabilities most closely associated with this opportunity.

Sample interview questions
How would you design a GitOps deployment workflow for multiple production and test EKS clusters?

I would keep declarative environment configuration in version-controlled repositories, separate reusable application or infrastructure definitions from environment overlays, and use Flux or Argo CD to reconcile approved changes. I would enforce pull-request review, automated validation, progressive rollout controls, drift detection, and a tested rollback path for each cluster.

Describe how you would investigate an increase in authentication-service latency on EKS.

I would start with service-level indicators and recent deployment changes, then correlate application traces, pod and node metrics, ingress behavior, and dependency health. I would use logs and alerts from tools such as New Relic, Splunk, and PagerDuty to narrow the fault domain, mitigate customer impact through scaling or rollback where appropriate, and document the root cause and follow-up actions.

How do Terraform, Helm, and Crossplane fit together in an infrastructure platform?

Terraform is well suited for provisioning foundational cloud resources and managing existing provider ecosystems. Helm packages and configures Kubernetes workloads, while Crossplane can expose cloud resources through Kubernetes APIs and enable self-service composition. I would use clear ownership boundaries, reusable modules or compositions, policy controls, and versioned interfaces to prevent configuration overlap.

What practices would you use to manage secrets securely in GitOps workflows?

I would avoid storing plaintext secrets in Git, encrypt secret manifests with SOPS, and use AWS KMS for encryption and controlled decryption. Access would follow least privilege, workloads would use scoped IAM roles, secrets would be rotated, and CI/CD logs and review workflows would be designed to prevent accidental exposure.

How would you apply AI agents to SRE work without compromising reliability or security?

I would begin with bounded, auditable use cases such as incident summarization, runbook retrieval, alert enrichment, and pull-request generation. Agents should have least-privilege tool access, require human approval for production changes, preserve logs of inputs and actions, and be evaluated against security, accuracy, and operational-risk criteria before broader adoption.

This analysis is generated from the job description. Salary estimates, role characteristics and sample answers are guidance, not employer-provided facts.
Opportunity details

About this role.

About Ping Identity:

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it’s not just something we provide our customers. It’s something that inspires our company. People don’t come here to join a culture that’s built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We’re headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we’re changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

We are seeking a Senior Site Reliability Engineer to join the Recognize Platform team at Ping Identity. Reporting to the Senior SRE Manager, you will own the infrastructure that powers Ping’s authentication and authorization services across production EKS clusters globally. Working within a small, senior team of 3 engineers, you’ll have high ownership, short feedback loops, and direct impact on mission-critical identity infrastructure. If you’re passionate about GitOps, automation, and using AI agents to push engineering velocity forward, this is the role for you.

You Will:

– Drive deployment automation across production and test EKS clusters using GitOps (Flux/ArgoCD)

– Take ownership of infrastructure requirements and coordinate the maintenance backlog

– Collaborate closely with delivery engineers, product owners, and software developers across teams

– Build and maintain a scalable, automated platform foundation across production and development environments

– Integrate and extend AI agents to accelerate internal engineering workflows — from incident triage to deployment pipelines

– Contribute to identity-focused platform infrastructure, supporting Ping’s authentication and authorization services

You Have:

– Proven professional experience as an SRE/DevOps Engineer

– Solid experience with infrastructure automation and configuration management (Helm, Terraform, Crossplane)

– Working knowledge of Kubernetes, Istio, and Flux (GitOps workflows)

– Hands-on experience deploying and operating container workloads on EKS

– Experience building operational awareness through monitoring and alerting (New Relic, Splunk, PagerDuty)

– Active use of AI agents and LLM-based tooling in daily engineering work — we expect candidates to already be integrating these tools and be curious about pushing them further

– Familiarity with secrets management best practices — SOPS and AWS KMS in particular

– Practical knowledge of CI/CD tools, ideally CircleCI

Bonus Points If You Have:

– Experience building or extending internal AI agents (prompt engineering, tool integrations, agentic workflows)

– Working knowledge of Python or Go for scripting and tooling

– Background in identity and security infrastructure — OAuth 2.0, SAML, zero-trust, mTLS

– Familiarity with Ping Identity products or the broader identity/authentication space

– Timezone compatible with CET/European working hours

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.

Here are just a few of the things that make Ping special:

  • A company culture that empowers you to do your best work.
  • Employee Resource Groups that create a sense of belonging for everyone.
  • Regular company and team bonding events.
  • Competitive benefits and perks.
  • Global volunteering and community initiatives

Our Benefits:

  • Generous PTO & Holiday Schedule
  • Parental Leave
  • Progressive Healthcare Options
  • Retirement Programs
  • Opportunity for Education Reimbursement
  • Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Apply now >

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