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People Operations Manager

AI Summary
Tremendous is seeking its first dedicated People Operations Manager to build and lead core people operations for a distributed organization of roughly 175 employees. The role owns HRIS administration, US and global benefits processes, onboarding and offboarding, policies, employee relations, investigations, and biannual performance and compensation cycles. It also has significant responsibility for employment-based immigration, including H-1B, O-1, L-1A, PERM, I-9 compliance, and coordination with outside counsel. This is a senior, hands-on individual-contributor role requiring sound judgment, confidential handling of sensitive matters, and strong written documentation in a remote-first environment.
Remote from
USA, Canada, LATAM
Salary
USD 130k–175k / yr
Department
HR & Recruiting
Employment
Full Time
Experience
Senior
Published
Apply before
4 Dec 2026
Listing views
13
Application actions
0
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Opportunity details

About this role.

Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We’re trusted by 20,000 organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide.

Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy Tremendous is to use. Check out our ratings on G2.

Tremendous is profitable and growing without outside investors. We’re a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. The team agrees– our employee NPS is in the high 80s.

About the role

We’re ~175 people across the US, Canada, the UK, Brazil, and elsewhere, and we’re launching our first dedicated people function. You’ll own people operations end to end, you’ll be the person anyone at the company can go to when something is wrong, and you’ll run our immigration program in conjunction with outside counsel.

What you’ll do

  • Own our HRIS and associated systems

  • Administer benefits for US, Canadian, and international employees: open enrollment, carrier and broker escalations, HSA and FSA, COBRA, 401(k), and required annual notices.

  • Own the employee handbook, HR wiki, and people policies. Write the ones we’re missing.

  • Own onboarding end to end: cohort logistics, new hire paperwork, and the first-90-days experience. Own offboarding, exit interviews, and severance logistics.

  • Be the company’s HR point of contact. Take reports, run investigations, and write up findings. Build the intake, trust, and escalation process that makes reporting feel obvious and low-risk.

  • Run our biannual HR cycle — performance check-ins, compensation review, and the employee engagement survey — on schedule, and improve it each time.

  • Handle off-cycle compensation changes, promotions, relocations, and international moves, and the comp implications that come with them.

  • Partner with recruiting on international employment models (EOR, contractor)

  • Own our immigration program: manage active O-1, L-1A, H-1B, and PERM matters end to end, drive outside counsel on timelines, track renewals and expirations before they become urgent, and own I-9 compliance and verification.

What we’re looking for

  • You have excellent judgment in situations with no precedent, and you write down your reasoning.

  • People trust you quickly, including people who don’t know you yet. You hold confidences absolutely.

  • You’re proactive. You’d rather build the tracker than field the emergency.

  • You’re comfortable being senior and still doing the unglamorous work. This role includes open enrollment reminders and chasing I-9 signatures.

  • You write clearly. We’re a documentation-first company and you’ll be writing policies, investigation summaries, and company-wide comms.

What you’ll bring

  • 5+ years in people operations, HR, or a people partner role, including time at a company without a large HR team

  • Experience independently running workplace investigations, including harassment matters, and writing defensible documentation

  • Deep experience administering US benefits and leave; global benefits experience is a bonus

  • Strong HRIS experience; Rippling preferred

  • Direct, hands-on experience with employment-based immigration: H-1B, O-1, L-1, and PERM

  • Experience running performance and compensation cycles for 100+ people

What’s cool about the role

  • You’re the first. You’ll define what the people function is here rather than inheriting someone else’s version of it, with direct access to leadership and real latitude to decide how this works.

  • Competitive pay and equity. Base salary for this role: $130k to $175k.

  • Real benefits. 100% covered health (US), unlimited PTO, 12-16 weeks paid parental leave.

  • Fully remote. Work from anywhere in the Americas.

  • Great culture. Read more about how we work in our public handbook.

Apply now >

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

Job Complexity

5/5
EasyHard

Pace & Pressure

4/5
RelaxedFast-paced

Autonomy Level

5/5
GuidedFull ownership

Communication Load

5/5
IndependentCollaborative
AI insightThe manager will establish a people function from the ground up while independently handling sensitive employee relations, benefits, compliance, and immigration matters. The breadth of ownership and need for defensible documentation make this a high-complexity role.

Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Highly competitive
$152,500
US market range (per year)$130k–$175k
AI insightThe employer explicitly lists a base salary range of $130,000 to $175,000 USD per year, with a midpoint of $152,500. This is a credible annual range for a senior, hands-on People Operations Manager owning multi-country operations, investigations, benefits, and immigration for a US-based remote company.

Core skills

Skills and capabilities most closely associated with this opportunity.

Sample interview questions
How would you prioritize building the people operations function as the first dedicated people hire?

I would begin with a risk and experience assessment across employee data, benefits, compliance, onboarding, employee relations, and immigration. I would stabilize urgent compliance deadlines and employee-facing processes first, then publish a documented operating roadmap with clear owners, service expectations, and measurable improvements.

Describe your approach to conducting a sensitive workplace investigation.

I start by defining the allegation, scope, confidentiality expectations, and applicable policies. I gather evidence through structured interviews and relevant documentation, maintain contemporaneous factual notes, assess credibility consistently, and produce a clear, defensible findings summary with recommended next steps.

How have you managed employment-based immigration programs?

I maintain a centralized tracker for visa type, employee status, filing deadlines, renewals, dependencies, and counsel actions. I communicate early and clearly with employees and managers, coordinate closely with outside counsel, protect confidential records, and escalate timeline or business risks before they become urgent.

What would you do to improve a biannual performance and compensation cycle for a distributed company?

I would document the end-to-end process, establish a practical calendar, define manager guidance and calibration practices, and make the workflow easy to complete in the HRIS. After each cycle, I would collect participant feedback and operational data to identify bottlenecks, improve communications, and increase consistency.

How do you build trust when employees bring sensitive concerns to HR?

I explain my role, the limits of confidentiality, the process, and what follow-up they can expect before collecting details. I listen without assumptions, document carefully, avoid unnecessary disclosure, communicate updates reliably, and make decisions based on consistent policies and facts.

This analysis is generated from the job description. Salary estimates, role characteristics and sample answers are guidance, not employer-provided facts.
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