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Senior Communications Manager

AI Summary
This senior communications role owns strategic narratives that position 1Password as a trusted authority in identity, access, credential security, AI, and developer security. The manager will lead media relations, executive communications, contributed content, event messaging, and rapid-response communications for security-industry developments. Success requires deep B2B technology communications experience, technical fluency in cybersecurity and IAM, and the ability to make complex topics credible and accessible to business and technical audiences. The role is remote within the United States or Canada and works closely with marketing, product, engineering, security, legal, sales, executives, and agency partners. It is a demanding, fast-paced position with significant ownership and periodic travel for offsites, meetings, and industry events.
Remote from
USA, Canada
Salary
USD 137k–199k / yr
Employment
Full Time
Experience
Director
Published
Apply before
9 Dec 2026
Listing views
19
Application actions
2
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Opportunity details

About this role.

1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.

If you’re excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

We’re seeking a Senior Communications Manager to strengthen 1Password’s position as a trusted authority for identities, credentials, and access across modern organizations, including the people and agents they rely on.

This role will shape clear, credible narratives about identity and access management, unified access, and the role of AI in the future of security. Through media relations, contributed content, events, speaking engagements, and rapid response, this person will build trust with developer, business, and security audiences.

The ideal candidate brings technical fluency, a strong understanding of the security market, and the ability to translate complex ideas into compelling communications that advance 1Password’s technical credibility and strategic ambition.

This role reports to the Director of Communications.

On the Marketing team, we’re growing our AI capability together and redesigning how work gets done. We’ve built agents to improve workflows focused on competitive intelligence, content creation, and campaign planning, helping us stay sharp, reduce context-switching, and surface the right information at the right time. AI helps us coordinate, execute, and uncover insights faster so we can spend more time on what’s most important: performance, judgement, and driving the future of 1Password.

This is a remote opportunity within Canada and the US.

What we’re looking for:

  • 6+ years of experience in communications, PR, or marketing, in B2B tech; cybersecurity, AI, or developer-focused experience strongly preferred

  • Enterprise security expertise: Understands cybersecurity, identity and access management, credential security, AI agents, and developer workflows. Can explain how authentication, authorization, credential use, and accountability must evolve as organizations adopt new technologies.

  • Media and thought leadership experience: Has established relationships with security, technology, business, and developer media. Can partner with executive and technical spokespeople to develop distinctive points of view and turn them into compelling stories, bylines, briefings, and speaking opportunities.

  • Strategic storytelling and writing skills: Develops communications strategies tied to business priorities and translates complex topics into clear, credible content for technical and business audiences.

  • Cross-functional collaboration: Works effectively with marketing, product, engineering, security, legal, sales, executive teams, and external agency partners to align messaging and deliver integrated programs.

  • Ownership, adaptability, and prioritization: Drives work forward without waiting for perfect clarity, brings structure to ambiguity, and balances planned work with rapid-response needs. Makes sound decisions, communicates tradeoffs, and follows through.

  • AI-forward judgment: Uses AI to work faster without outsourcing strategic thinking or editorial judgment. Knows what to hand off, what to own, and how to recognize when AI-generated work needs refinement.

What you can expect:

  • Media and executive communications: Build media strategies, maintain trusted journalist relationships, support executive and technical spokespeople, and develop opportunities that strengthen 1Password’s position in the market.

  • Content and narrative development: Lead press releases, contributed articles, blog posts, executive communications, media materials, and other content that makes complex topics in identity, access, AI, and developer security clear and relevant.

  • Event communications: Develop media and speaking strategies for major industry events, such as RSA Conference, Black Hat, and Infosecurity Europe. Coordinate briefings and interviews, support speaker preparation, and provide on-site communications support.

  • Rapid response: Monitor developments in cybersecurity, identity, AI, and technology. Develop response plans, coordinate internal input, and help 1Password contribute a clear, credible perspective to important industry conversations.

  • Measurement and improvement: Set goals for communications programs, monitor coverage, message adoption, and audience engagement, and use those insights to refine strategy and prioritize future work.

USA-based roles only: The annual base salary for this role is between $137,000 USD and $199,000 USD, plus immediate participation in 1Password’s benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $113,000 CAD and $164,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual’s compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

This posting is for an existing vacancy.

Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.

You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you’re looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.

How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn’t just encouraged—it’s an essential part of how we will be successful at 1Password.

This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.

Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.

What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:

Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy

Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account

Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we’re experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you’ve got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form. For additional information see our Candidate Privacy Notice.

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This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

Job Complexity

5/5
EasyHard

Pace & Pressure

5/5
RelaxedFast-paced

Autonomy Level

5/5
GuidedFull ownership

Communication Load

5/5
IndependentCollaborative
AI insightThe role combines senior-level PR strategy with specialized cybersecurity, identity, AI, and developer-domain knowledge. It also requires independent judgment under ambiguity and rapid response to high-visibility industry developments.

Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate
$168,000
US market range (per year)$135k–$205k
AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The disclosed US annual base-pay range is $137,000–$199,000 USD, with a midpoint of $168,000 USD. This is a credible range for a senior B2B cybersecurity communications leader in the US; the estimated US market range is $135,000–$205,000 USD annually. The posting separately lists a Canada-specific annual base salary of $113,000–$164,000 CAD, which is not combined with the USD analysis.

Core skills

Skills and capabilities most closely associated with this opportunity.

Sample interview questions
How would you develop a communications narrative around unified access management for both technical and business audiences?

I would first align with product, security, and customer-facing teams on the differentiated problem the offering solves. I would build a concise core narrative, then adapt supporting proof points, customer outcomes, and technical detail for developer, security, executive, and business audiences. I would validate the message through media feedback, content performance, and sales or customer-facing team input.

Describe how you would respond to a breaking cybersecurity incident or industry development relevant to 1Password.

I would quickly assess relevance, factual certainty, customer impact, and reputational risk with security, legal, and executive stakeholders. I would recommend whether to respond, define an approved point of view, prepare spokesperson guidance and reactive materials, and monitor media and social coverage. Afterward, I would review results and document improvements for future response plans.

What makes a technical thought-leadership program credible?

Credibility comes from a distinct, evidence-based perspective rather than promotional claims. I would ground content in subject-matter expertise, real customer or market insights, and transparent explanations of tradeoffs. Strong programs also match the format and depth to the audience, whether that is a technical byline, executive interview, conference talk, or media briefing.

How would you measure the effectiveness of a communications program?

I would set goals tied to the business objective, such as quality media coverage, message pull-through, share of voice, target-audience engagement, speaker opportunities, and referral or content outcomes. I would combine quantitative reporting with qualitative feedback on narrative accuracy and audience perception. The findings would inform priorities, messaging refinements, and future investment.

How do you use AI in communications work while preserving editorial judgment?

I use AI to accelerate research synthesis, outline development, monitoring, and first-pass workflow tasks, while retaining human ownership of strategy, facts, voice, and sensitive decisions. I verify outputs against reliable sources and ensure confidential information is handled appropriately. For high-stakes communications, AI can support preparation but should not replace expert review or accountability.

This analysis is generated from the job description. Salary estimates, role characteristics and sample answers are guidance, not employer-provided facts.
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