Post a Job
All remote jobs
Alimentiv

Image Service Coordinator

AI Summary
The Image Service Coordinator supports clinical-trial image collection and related data operations for internal teams, clinical sites, sponsors, and central readers. The role focuses on accurate data entry, document handling, system-user support, and adherence to sponsor protocols, SOPs, and regulatory requirements. Regular quality checks for completeness and accuracy are a core responsibility. This is an entry-level healthcare operations role that requires independent work in a fast-paced 24-hour operation with rotating weekday shifts and occasional on-call availability. Strong communication and customer-service skills are important for supporting multiple project stakeholders.
Apply for this job View company
Remote from
Canada
Salary
CAD 42k–70k / yr
Department
Healthcare & Medical
Employment
Full Time
Experience
Open level
Published
Apply before
10 Dec 2026
Listing views
35
Application actions
1
Application toolkit

Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

Opportunity details

About this role.

Location: London, Ontario

Job Salary: $42,000 – $70,000

Job Title: Image Service Coordinator (Full-time, permanent)

Department: Image Services

Job Summary:

Assist in the execution of all Image Services activities ensuring focus on data integrity and reliability in accordance with standard processes, sponsor guidelines, industry best practices and regulatory standards. Provide image collection services to stakeholders in areas of data collection and user system operations. Under the direction of the Manager, Image Services, contribute to the delivery of high-quality image services support to internal and external customers, clinical sites, and sponsors. May require ability to work shifts, statutory holidays and provide on-call support from time to time.

Project Support

  • View, enter, and compile data in accordance with sponsor protocols and regulatory guidelines.
  • Assist with the collection and/or distribution of data and documents to and from clinical sites and sponsors.
  • Provide image collection and customer service support to stakeholders in areas of data collection and user system operations following applicable work instructions.
  • Provide ongoing support to peers, sponsors sites, project team members and central readers throughout the project life cycle.
  • Ensure customer documents are recorded, filed, and maintained in accordance with project and regulatory guidelines.

Department Support

  • Carry out image collection activities ensuring focus on data integrity and stakeholder support in accordance with standard processes, sponsor guidelines, industry best practices and regulatory standards.
  • Perform regular quality assurance activities, checking for completeness and accuracy, ensuring all SOP guidelines and industry best practices are met.

Qualifications

  • The successful candidate will possess a minimum of a one-year post-secondary certificate or 1-3 years of equivalent experience. You will also bring an interest in imaging, clinical trials, data, and furthering human health to the job. The ideal candidate will have strong written and oral communication skills and a passion for providing excellent customer service. Further, you will be comfortable working independently in a fast-paced environment. Lastly, the successful candidate will be available for all shifts as this is a 24-hour operation (days, afternoons, nights), excluding weekends.
  • If you are interested in coordinating data/imaging and contributing to clinical research this is an excellent job opportunity for you!

Compensation

+ bonus

Additional Information

Apply now >

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

Job Complexity

3/5
EasyHard

Pace & Pressure

4/5
RelaxedFast-paced

Autonomy Level

3/5
GuidedFull ownership

Communication Load

4/5
IndependentCollaborative
AI insightThe work requires careful compliance with clinical-trial protocols, SOPs, and data-integrity standards, where inaccuracies can affect study operations. It is accessible to candidates with a certificate or relevant experience, but shift coverage and stakeholder support increase its operational demands.

Salary analysis

Estimated compensation compared with the broader CA market for similar roles.

Estimated job median (per year)Highly competitive
C$56,000
CA market range (per year)C$45k–C$65k
AI insightThe employer discloses a base salary range of CAD 42,000–70,000 per year. The midpoint is CAD 56,000 annually. Estimated Canadian market pay for comparable entry-level clinical imaging and data-coordination roles is approximately CAD 45,000–65,000 per year.

Core skills

Skills and capabilities most closely associated with this opportunity.

Clinical trial supportMedical imagingData entryData integrityQuality assuranceRegulatory complianceSOP adherenceDocument managementCustomer serviceStakeholder supportClinical data collectionSystem operationsWritten communicationAttention to detailShift availability
Sample interview questions
How would you ensure data integrity when entering or compiling image-related clinical-trial data?

I would follow the applicable protocol and work instructions, verify source information before entry, use required system checks, and perform a final completeness and accuracy review. If I found a discrepancy, I would document it and escalate it through the defined process rather than making assumptions.

Describe how you would handle an image or document submission from a clinical site that is incomplete.

I would first review the submission against the project requirements and identify the missing elements. I would contact the site using clear, professional communication, explain what is needed and why, record the follow-up, and monitor the issue until it is resolved according to the project timeline.

How do you prioritize work when several sponsors, sites, or project team members need support at the same time?

I would assess urgency, patient or study impact, due dates, and any established escalation criteria. I would address time-sensitive issues first, keep stakeholders informed of expected response times, and escalate capacity concerns early if competing priorities could affect service levels.

What steps would you take when a quality-assurance review identifies an error in previously processed data?

I would confirm the error against the source and relevant SOP, determine the scope of affected records, and follow the approved correction and documentation process. I would notify the appropriate lead when required and look for the root cause to help prevent recurrence.

This role includes rotating shifts and occasional on-call support. How would you remain reliable in that environment?

I would maintain an organized schedule, prepare clear handoffs between shifts, and use documented processes to ensure continuity. I understand that clinical operations depend on timely support, so I would communicate availability clearly and respond promptly to assigned on-call responsibilities.

This analysis is generated from the job description. Salary estimates, role characteristics and sample answers are guidance, not employer-provided facts.
Next step

Apply now.

Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information.

Did you apply?Let us know, and we’ll help you track your application.

Continue on the employer website

Protect your personal information and never pay to secure an interview or job offer. .

Log in to save
One quick step before you apply

Sign in to continue.

Sign in or create a free account to continue to the employer's application.
Add alert
Job Search Safety Tips
Here are some tips to help you search and apply for jobs safely:
Watch out for suspicious jobs Don't apply for jobs that offer high pay for little work or offer to hire you without an interview. Read more ›
Check the employer's profile Make sure you're applying for a trustworthy job by visiting the employer's profile and learning more about them. Read more ›
Protect your information Don't share personal details like your bank account or government-issued ID on suspicious websites or messengers. Read more ›
Report jobs that feel unsafe If you see a job that seems misleading, inappropriate or discriminatory, report it for going against our policies and we'll review it.
Share this job
Jobs Talent AI Tools Salaries
Menu