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Manager, Integration Delivery – Professional Services

AI Summary
This role leads a team of integration consultants delivering client-facing implementation and integration services. The manager oversees project execution, resource capacity, quality standards, escalations, and transitions from sales to delivery. Success requires strong people leadership alongside practical expertise with ERP integrations, APIs, middleware, and iPaaS platforms. The position partners closely with sales, solution consultants, and delivery leadership to improve utilization, client satisfaction, and operational consistency.
Remote from
USA
Salary
USD 100k–162k / yr
Employment
Full Time
Experience
Senior
Published
Apply before
12 Dec 2026
Listing views
24
Application actions
2
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Opportunity details

About this role.

MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 15,000 customers, including McDonalds, Michaels, Cintas, Redimix, and U.S. LBM, use MaintainX to cut unplanned downtime and run better operations, across 16 million managed assets and 92 million completed work orders.

In August 2026 MaintainX became part of Autodesk, joining Autodesk Operations Solutions, the organization unifying Autodesk’s operations platform alongside Tandem, FlexSim and Fusion Operations. Autodesk’s strategy is to converge design, make and operate into one continuous lifecycle: design an asset, build it, run it, then feed what you learn running it back into the next design. Autodesk had design and make. Operate is the phase that tells you what actually happened, and it is ours.

As the Manager of Integrations Delivery you are responsible for leading a team of integration consultants who deliver client-facing integration services and solutions. You will coordinate with cross-functional teams, and ensure a smooth transition from sales to implementation of integrations while maintaining high levels of client satisfaction. You will focus on team development, project oversight, and the continuous improvement of integration delivery standards—driving both operational excellence and client satisfaction across all engagements.

What you’ll do:

  • Lead, mentor, and manage a team of integration consultants responsible for delivering implementation and configuration of integration solutions.

  • Oversee day-to-day operations and performance of consultants across multiple client projects and workstreams.

  • Ensure consistent application of delivery methodologies, documentation standards, and integration best practices.

  • Serve as a senior escalation point for client and internal delivery issues related to integration scope and execution.

  • Partner with integration solution consultants to ensure alignment of consultant deliverables with solution design.

  • Monitor consultant utilization, productivity, and professional development, ensuring capacity planning aligns with demand.

  • Conduct regular performance reviews, set goals, and support career development for integration consultants.

  • Collaborate with sales and delivery leadership to support scoping, resource planning, and pre-sales activities.

  • Support quality assurance and post-implementation reviews to identify opportunities for improvement.

  • Drive continuous improvement and an innovative mindset with the team for tools and processes finding efficiencies and ways to automate.

About you:

  • Bachelor’s degree in Engineering or a related field.

  • 5 years of experience in professional services, consulting, or systems integration delivery.
    2+ years of experience managing or leading a team of consultants.

  • Experience integrating ERP systems such as SAP, Oracle, NetSuite, or Microsoft Dynamics is strongly preferred.
    Experience with integration platforms and concepts (e.g., APIs, middleware, iPaaS solutions like MuleSoft, Boomi, Workato, or Celigo).

  • Strong leadership and people management skills, with a track record of developing high-performing teams.

  • Excellent communication and client relationship management abilities.

  • Solid understanding of professional services delivery models and metrics (e.g., utilization, billable hours, CSAT).

  • Proficient in using collaboration platforms (e.g., Confluence, Jira, Smartsheet).

  • Comfortable in a fast-paced, client-facing environment with shifting priorities.

Our mission is to keep the physical world running. Factories, fleets, hospitals and campuses stay up because the people who maintain them have tools worth using. That is what we build.

Compensation and benefits. Base pay is one part of the package. Depending on the role, compensation may also include commission, an annual bonus and equity. Benefits differ by country. For roles in the United States, Autodesk’s benefits are described at benefits.autodesk.com. For roles in Canada and other countries, the plan differs on health coverage, retirement and leave, and your recruiter will walk you through it.

Belonging. We take pride in a culture where everyone can thrive. More at autodesk.com/company/global-belonging. More on where this is going: Autodesk CEO Andrew Anagnost on building the future of connected operations, and AOS SVP Stephen Hooper on welcoming MaintainX to Autodesk.

Apply now >

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

Job Complexity

4/5
EasyHard

Pace & Pressure

4/5
RelaxedFast-paced

Autonomy Level

4/5
GuidedFull ownership

Communication Load

5/5
IndependentCollaborative
AI insightThe role combines people management with accountability for multiple client integration engagements, delivery quality, and commercial utilization metrics. It requires credible technical fluency in enterprise integration while managing shifting priorities and senior client escalations.

Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate
$131,000
US market range (per year)$120k–$170k
AI insightThe employer discloses a base-pay range of $100,000 to $162,000 USD per year, with a midpoint of $131,000. The estimated US market range for a manager leading enterprise integration delivery teams is $120,000 to $170,000 USD per year; bonus, commission, and equity are excluded from these base-pay estimates.

Core skills

Skills and capabilities most closely associated with this opportunity.

Sample interview questions
How would you balance consultant utilization targets with delivery quality and client satisfaction?

I would use utilization as one input rather than the sole performance measure. I would review project health, delivery milestones, rework, CSAT, consultant workload, and available skills together, then adjust staffing or scope early when risks emerge. Sustainable utilization comes from realistic planning and clear delivery standards.

Describe how you would manage an escalation involving a delayed ERP integration.

I would first establish the facts, including the business impact, technical blockers, owners, dependencies, and recovery options. I would communicate a clear action plan and cadence to the client and internal stakeholders, ensure the right technical experts are engaged, and document decisions. After resolution, I would lead a retrospective to improve estimation, solution design, or governance.

What approach would you use to develop a team of integration consultants?

I would define a skills framework covering integration architecture, delivery methodology, client communication, and platform expertise. Each consultant would have measurable development goals, regular coaching, opportunities to lead increasingly complex work, and knowledge-sharing practices such as solution reviews and post-project lessons learned.

How do you ensure a smooth handoff from sales to implementation?

I would establish a structured handoff that validates scope, assumptions, integration architecture, client responsibilities, timeline, commercial commitments, and key risks. Delivery leadership should participate in complex scoping before signature where possible. The implementation team should begin with a documented statement of work and a client kickoff that confirms shared expectations.

Which metrics would you monitor for an integration delivery organization?

I would monitor utilization, billable hours, project margin where applicable, schedule predictability, implementation cycle time, CSAT, escalation volume, defect and rework rates, consultant capacity, and employee development progress. I would use trends across these measures to identify operational bottlenecks rather than optimizing a single metric in isolation.

This analysis is generated from the job description. Salary estimates, role characteristics and sample answers are guidance, not employer-provided facts.
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