Data Integrity Consultant

Draft court application documents and carefully review court and legal documentation for accuracy and completeness.

Manage third-party communications and provide general legal administrative support to lawyers.

Created and enriched CRM records while maintaining database integrity through Salesforce.

Performed operational and transactional activities, including external data validation using ZoomInfo, LinkedIn Sales Navigator, and other third-party research tools.

Handled administrative operations including bookings, scheduling, cleaner hiring, task delegation, and social media marketing.

Responded to customer inquiries through calls, emails, and Google Voice messages.

Provided customer service support in a project-based role by resolving general inquiries via phone.

Assisted customers with orders, refunds, and exchanges.

Identified sales leads and supported business development activities.

Communicated new product developments to prospective clients.

Processed equity trades under retirement plans, monitored settlements, and analyzed buybacks.

Processed, tracked, and recorded cash movements. Supported knowledge transfer activities and handled newly hired employees.

Provided first-level resolution for process issues encountered by the team.

Updated and monitored standard operating procedures and execution databases, and analyzed and resolved errors involving equity and fixed-income trades.

Reconciled client names and linked contracts to relevant records.

Located relevant invoices, linked them to appropriate contracts, and maintained data quality while generating management information from reconciled data.

Processed ICD-9 codes and procedures in accordance with underlying benefits requirements.

Processed medical and dental claims and resolved claim-processing errors.

Major in Purchasing and Supply Chain Management.