Senior Infrastructure Engineer

Developed network management software for Oracle Cloud Infrastructure, Oracle Health, and legacy global networks.

Built and integrated global network observability solutions using Nagios, ELK/OpenSearch, Grafana, Cisco ThousandEyes, Prometheus, and the Oracle Python SDK. Supported Cerner Health network data acquisition and migration into OCI monitoring platforms.

Improved operational efficiency through internal tooling, contributed to root-cause analysis and monitoring improvements, and applied security-first practices across network management tooling.

Performed Linux software, systems, and network development for Time Warner Cable and Charter's national network, including national core fiber network management and carrier fiber configuration management.

Developed Bash and Python microservices, administered Linux systems, and supported data-center engineering initiatives.

Delivered API and middleware integrations that improved search and usability, automated configuration management, and supported cost-saving migrations to open-source solutions.

Developed VoIP software and hardware solutions for a regional Philadelphia network startup. Worked on Asterisk open-source PBX development, phone interface integration, Linux administration, and customer feature requests.

Connected SMB customers to configurable software PBX interfaces and supported migration of residential customers from POTS lines to VoIP telephones.

Led technology consulting for a regional web development firm focused on open-source solutions. Managed server and client operating system development, network administration, and on-premises technical consultation.

Supported small and medium businesses establishing their web presence across industries including logistics, biotechnology research, and audio/video engineering. Developed tailored technical solutions based on client business requirements.

Supported manufacturing engineering for automated test environments used in R&D and production of 1510nm and 1660nm fiber-optic transceivers.

Developed Linux systems for transceiver test stations and integrated NI and Siemens optical-electronic measurement systems using Tcl and Bash. Performed Cisco KLEM test-post silicone validation and produced final specification test reporting.

Created centralized networked database capabilities between manufacturing facilities and improved technician usability and cost efficiency compared with NI LabVIEW platforms.

Provided Tier One and Tier Two on-call operational support for co-located Linux Cobalt RaQ data-center servers serving AT&T customers.

Administered Linux systems and supported a national customer base with emerging web technologies and varied business requirements.

Provided technical support for Maysoft Prowler financial planning software, including remote customer assistance with application navigation.

Documented feature requests and bugs and supported project-management activities for software improvements. Assisted residential and business customers using financial and technical knowledge.

Provided on-premises information technology support for a financial accounting firm. Supported Unix Solaris, Windows, OS/2 Warp, and Novell NetWare office environments.

Delivered accounting application training and operating system support. Installed ISDN WAN connectivity and supported PBX and interactive voice response system administration.

Completed high school diploma in Wyncote, Pennsylvania, USA.

Completed high school diploma in Willow Grove, Pennsylvania, USA.