Alondra Machado
Alondra Machado

Executive Assistant and Administrative Support Professional

Actively looking · Member since 26 Oct 2026
Location
Caracas, Venezuela
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Mid

About

Professional summary

I am a versatile and proactive administrative support professional with experience in executive assistance, accounting support, customer service, sales, and team coordination. I thrive in dynamic environments where organization, clear communication, and fast problem-solving are essential.

I have supported executives and project teams by managing calendars, meetings, travel arrangements, correspondence, reports, documentation, and follow-up activities. I prioritize effectively, handle unexpected situations, and maintain a results-oriented approach while representing leadership professionally.

My accounting and administrative background includes bookkeeping, purchase and sales records, invoicing, expense tracking, financial reporting, payroll support, tax declarations, and monthly accounting processes. I am detail-oriented and focused on improving operational order and financial visibility.

I also have experience in digital sales, lead management, customer service, social media communication, and e-commerce operations. I enjoy helping clients through WhatsApp, Instagram, calls, and other digital channels while working toward sales and service goals.

I am proficient with productivity and collaboration tools including Microsoft Office, Canva, Zoom, Microsoft Teams, Slack, Odoo, and Chatwoot. I am adaptable to remote work, flexible schedules, rotating shifts, and weekend availability when required.

Skills

29 capabilities

Tech stack & tools

Working toolkit

Communications

Design

Experience

Career history

Accounting Assistant Servicios Contables AL

Assisted project managers with the planning and execution of multiple projects, helping ensure deadlines and deliverables were met. Monitored project budgets, tracked expenses, and prepared financial reports to support profitability and compliance with financial guidelines.

Performed bookkeeping activities including purchase and sales ledgers, tax declarations, professional fee payments, invoice processing, and monthly data processing for internal organization and client records.

Secretary and Personal Assistant Dr. Eduardo Machado

Developed and implemented a standardized reporting framework that improved visibility into performance metrics and supported the effectiveness of the medical agenda. Assisted with staff payroll payments and administrative coordination for the practice.

Managed flight and travel itineraries, hotel reservations, organized planning activities, and personalized patient service. Followed up with patients before and after surgery and managed WhatsApp Business and Instagram direct-message communications.

Executive Assistant to CEO MY Content, LLC

Organized meetings, coordinated appointments, optimized the CEO's schedule, and prioritized key activities. Filtered and managed emails, calls, and messages while preparing reports, documents, travel itineraries, and reservations.

Tracked tasks and projects, resolved unexpected issues, and represented the CEO in meetings and communications while maintaining company standards. Managed company payroll and monthly accounting activities.

Vehicle Acquisition and Client Portfolio Coordinator Clidrive Group

Managed a daily client lead portfolio through calls to request vehicle information and photographic materials. Entered, updated, and maintained client and vehicle data while meeting daily and weekly vehicle acquisition targets.

Negotiated purchase and sale costs with clients and supported internal procedures, documentation, and vehicle-related management processes. Contributed to responsive client service and accurate operational follow-up.

Virtual Sales Advisor Megafutbol212

Provide digital sales advisory and omnichannel customer service through WhatsApp and Instagram for an e-commerce apparel business. Focus on sales closing, commercial guidance, and achievement of commission-based sales goals.

Manage inventory, stock, and product catalogs using Odoo and Chatwoot. Support customer inquiries and maintain accurate product and client information across digital sales channels.

Real Estate Advisor Century 21

Managed and developed a personal brand within the real estate sector. Created sales and customer service scripts to attract prospects and provide guidance in the real estate market.

Administered Instagram and WhatsApp Business communication channels to follow up with prospects and strengthen customer loyalty.

Education

Learning history

Fyrlois Learning Academy

English Course, English

Completed basic, intermediate, and advanced English coursework.

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