I am an administrative support professional with experience in accounts receivable, recordkeeping, data entry, inventory control, customer service, and team coordination. I am seeking an administration role where I can contribute strong multitasking, problem-solving, and deadline-management abilities.
I have supported financial and administrative operations by preparing invoices and billing statements, processing payments, reconciling accounts receivable records, documenting account updates, and responding to customer and vendor inquiries. I am comfortable maintaining accurate records and resolving discrepancies.
My retail management experience has strengthened my ability to manage inventory, cash controls, store schedules, employee communication, and customer service in fast-paced environments. I focus on organized operations, proactive communication, and adherence to standard procedures.
I also bring caregiving experience that has developed my attention to detail, client records management, scheduling, sanitation practices, and responsiveness to individual needs. I am supportive, attentive to people, and able to remain alert to issues that require prompt action.
I am proficient with Microsoft Office applications, Google Docs, and Oracle. I work effectively both independently and as part of a team, and I am motivated to apply my administrative and organizational skills to help supervisors and managers maintain smooth business operations.
Provided daily support to special-needs clients, including running errands, shopping for necessities, preparing meals and snacks according to prescribed diets, and accompanying clients to medical appointments.
Maintained clean, sanitary, and organized service areas. Monitored clients for health concerns, assisted with money management and bill payments, and documented mental status, sleep, and eating patterns in medical record books.
Managed inventory control, cash control, store opening and closing procedures, and employee operations in a fast-paced retail environment.
Created store schedules based on customer forecasts, employee knowledge, and service requirements. Supported sales performance and shrinkage reduction through customer service, proactive communication, positive feedback, and adherence to standard practices.
Completed physical inventory counts, scheduled inventory counts, supply audits, data entry, and required paperwork to maintain accurate inventory records.
Recorded shortages and discrepancies, tracked shrinkage, and worked with supervisors and team members to identify supply needs and bring inventory levels within desired tolerances.
Prepared and mailed customer invoices, processed payments, documented account updates, prepared billing statements, and recorded transaction dates, prices, and fees.
Reconciled accounts receivable ledgers, resolved payment variances, responded to account inquiries, processed deposits and cash receipts, and communicated with vendors, customers, and a third-party collection agency regarding account needs and past-due balances.
Associate of Applied Science, Paralegal Studies
Bachelors, Business Management
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