I am an experienced content moderation and hospitality management professional based in Portugal. I combine strong attention to detail, adaptability, and a commitment to maintaining high operational and service standards.
In my current role as a Content Moderator, I review user-generated and reported content against platform community guidelines and terms of use. I am comfortable handling highly sensitive material, enforcing policies consistently, and escalating emerging trends or complex issues to relevant teams.
I have extensive restaurant management experience, including leading daily operations, supervising staff, improving service quality, managing customer concerns, and maintaining regulatory compliance. I have also supported budgeting, financial planning, cost control, cash-flow monitoring, and daily reporting.
My customer-facing hospitality background has strengthened my communication, problem-solving, team leadership, and conflict-resolution skills. I work effectively in fast-paced environments while keeping customer satisfaction, quality, and efficiency as priorities.
I hold a Bachelor's degree in Computer Science and have practical proficiency with Microsoft Office, Google Workspace, social media platforms, and online communication tools. I am fluent in Ukrainian and Russian and have advanced English proficiency.
