Balaji Palani
Balaji Palani

Senior Scrum Master | Technical Agile Delivery Lead

Actively looking · Member since 4 Nov 2026
Location
Mumbai, India
Desired salary
Unspecified
Work preference
Hybrid / Full Time
Experience level
Senior

About

Professional summary

I am a Certified Senior Scrum Master with over seven years of IT experience, including more than four years focused on Agile delivery leadership. I combine hands-on Agile coaching and delivery governance with a technical background in software engineering.

I have led distributed, cross-functional teams of up to 25 engineers, QA professionals, and UI/UX designers across BFSI, FinTech, telecommunications, e-commerce, and EdTech environments. I facilitate Scrum and SAFe ceremonies, coordinate Agile Release Trains, and resolve complex cross-team dependencies.

I specialize in improving delivery predictability, backlog readiness, story slicing, estimation, impediment management, and team health. My work has helped improve sprint-goal delivery predictability from approximately 68% to more than 88%.

I build actionable delivery reporting through Jira and Power BI, using metrics such as cycle time, cumulative flow, and sprint burndown to provide real-time visibility for executives and business stakeholders. I am experienced in coaching Scrum Masters and engineering teams toward greater autonomy and continuous improvement.

My engineering foundation includes React.js, React Native, AWS cloud services, REST APIs, CI/CD practices, Git workflows, and microservices architecture. This technical literacy enables me to bridge communication between delivery teams, product stakeholders, and leadership while removing engineering delivery barriers.

Notice period: 0 days

Skills

27 capabilities

Tech stack & tools

Working toolkit

Development

Experience

Career history

Senior Scrum Master MITS Global Consulting

Led Agile delivery across three distributed cross-functional Scrum teams of more than 25 engineers, QA professionals, and UI/UX designers for UK BFSI and FinTech digital banking and financial software releases. Facilitated delivery planning, backlog refinement, story slicing workshops, retrospectives, and cross-team dependency management.

Implemented automated Definition of Ready and acceptance-criteria validation in Jira, reducing sprint-planning overhead by 30%. Increased sprint-goal delivery predictability from 68% to 88% through structured retrospectives and accountable impediment tracking, while creating Jira and Power BI dashboards for executive risk visibility and mentoring two junior Scrum Masters.

Scrum Master (SAFe Delivery) Incedo Inc

Led end-to-end Agile execution for a 10-member cross-functional engineering team supporting Verizon within an enterprise SAFe environment. Ensured alignment with program milestones and represented the team in bi-weekly Scrum of Scrums sessions to surface infrastructure, interface, and cross-train dependencies.

Coordinated objectives, risks, and dependencies across two Program Increment planning events involving five Agile squads on the Agile Release Train. Partnered with Product Owners to maintain a prioritized backlog of more than 20 prepared user stories and delivered sprint health reports and delivery metrics to senior business and engineering stakeholders.

Scrum Master CDP 360 Technologies Pvt Ltd

Led Agile delivery for a dedicated engineering team of six developers and two QA engineers across international e-commerce, EdTech, and FinTech products. Supported the successful release of six major client deliverables while facilitating Agile ceremonies, retrospective actions, and stakeholder delivery visibility.

Reconfigured Jira and Trello workflows, transitions, and automated notifications to improve communication and workflow transparency. Introduced clear acceptance criteria with Product Owners, reducing mid-sprint scope changes by 30% and reducing carried-forward stories from 10 to fewer than 3 per sprint; also helped resolve AWS and React Native deployment bottlenecks.

Frontend Developer (Agile Engineer) Azure Soft Tech Solutions

Architected and developed more than 15 scalable web and mobile applications using React.js, React Native, Redux, and modern JavaScript tooling for customer-facing digital platforms. Participated actively in Agile team practices, including stand-ups, story estimation, planning poker, and sprint planning.

Automated deployments for more than 10 production applications on AWS using S3, Amplify, and ECS, supporting CI/CD stability and zero-downtime releases. Promoted unit testing, pull-request code reviews, and reusable component libraries to reduce defects and accelerate feature delivery.

Education

Learning history

Anna University

Bachelor of Engineering (B.E.), Computer Science and Engineering

Bachelor of Engineering in Computer Science and Engineering, completed in Chennai, India.

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