Enterprise SaaS Sales Director

Founded and built a Southeast Asia go-to-market business from the ground up, defining market-entry strategy and establishing initial partner and customer relationships in a fast-paced startup environment.

Serve as an industry advisor connecting Korean AI innovators with ASEAN enterprise decision-makers, translating emerging AI capabilities into measurable business outcomes. Design and execute cross-border go-to-market plans, adapting positioning and partner engagement models for individual ASEAN markets.

Owned the Korea Collaboration business end to end, including revenue, pipeline, forecast accuracy, and sales execution for UCaaS, CCaaS, AI/CX, and networking-adjacent solutions across major Korean enterprises.

Recruited, coached, and retained a high-performing sales team while building operating rhythms and accountability. Served as executive sponsor for strategic accounts including Samsung Fire & Marine Insurance and Samsung Life Insurance, and drove 191% year-over-year growth in Korea Contact Center and AI/CX in FY24.

Redesigned the Korea partner model using data-driven account lanes and joint business plans with leading partners. Led executive engagement and deal strategy for a landmark cloud collaboration migration win at Hyundai Capital America.

Led Collaboration Solutions Engineering across ASEAN and Korea, setting regional strategy and establishing execution consistency across markets with varying levels of business maturity.

Built and scaled a regional technical sales organization, recruiting and developing talent across ASEAN while enabling enterprise teams supporting strategic accounts such as DBS and KBank. Acted as the connection between global product and engineering teams and country-level sales organizations.

Directed regional technical sales strategy that accelerated SaaS adoption and delivered 60% year-over-year Collaboration growth across ASEAN and Korea. Received the APJC Collaboration Manager Excellence Award in FY21.

Served as the APJC-wide technical evangelist for Cloud Collaboration, engaging C-suite leaders and industry audiences on cloud-first collaboration transformation.

Partnered with regional sales and marketing leadership to develop go-to-market messaging, thought leadership, and enablement across APJC markets. Represented Cisco in customer, partner, and industry forums during accelerated cloud adoption in the COVID-19 period.

Led Solutions Engineering for Enterprise Networking and Collaboration across ASEAN, guiding the technical sales organization through a major technology and business-model transition.

Built regional technical talent and enablement programs for enterprise account teams across multiple ASEAN markets. Partnered with sales leadership on account strategies for large enterprise and public-sector opportunities while sustaining regional growth.

Served as interim sales leader for Korea Collaboration during a leadership transition, stabilizing business operations and re-engaging key enterprise accounts.

Rebuilt pipeline discipline and account-planning cadence across the team, re-established executive relationships with strategic Korean enterprises, and restored growth momentum within two quarters.

Progressed through seven roles of increasing scope across Cisco's Korea and APJC sales and technical-sales organizations over 15 years.

Built foundational expertise in enterprise networking, collaboration, account management, technical sales, and leadership that supported subsequent regional sales and solutions engineering roles.