I am an administrative support and document management professional with experience handling confidential information, maintaining accurate records, and following operational processes. I bring a detail-oriented approach to data entry, documentation control, and information organization.
I have more than four years of experience in insurance advisory and customer service. In this role, I supported clients throughout their insurance-selection process, identified their needs, managed sensitive information, and maintained professional follow-up.
My background also includes customer service and marketing support in a medical environment, where I handled calls, captured client information, and kept CRM records updated. I communicate with empathy and focus on delivering organized, reliable service.
As a management assistant, I supported administrative operations involving suppliers, inventory, financial processes, calendars, and document control. I developed strong coordination, problem-solving, and process-monitoring skills.
I am comfortable using digital platforms, CRM systems, databases, Excel, and Google tools. I am interested in administrative support, document management, customer service, data management, and process coordination opportunities.
