Global Account Manager | Telecommunications, Cloud and Cybersecurity SaaS Sales

I identify and develop new business opportunities within a global sales territory, focusing on IP transit, content creators and hosters, data centers, carriers, wholesalers, and netcentric companies.

I prospect through cold calling, email outreach, and direct engagement with key decision-makers. I use consultative selling and relationship-building techniques to position connectivity, colocation, cloud, and data center solutions through customer meetings and Zoom calls.

I increased sales by more than 20% for the company financial platform in the North Carolina region. I developed cross-selling opportunities for Boss Revolution, NRS solutions, and the Boss Revolution Money Transfer Platform.

I identified new market opportunities throughout North Carolina and opened 10 new retail customers with approximately 1,000 potential transactions.

I increased sales of more than 50 products to over 20 customers across North Carolina and South Carolina. I negotiated customer pricing agreements to improve margins, increase sales volume, and maintain strong commercial relationships.

I generated standing-order income exceeding USD 100,000 annually. I opened 30 new customers, maintained existing accounts, expanded monthly orders, and increased revenue by approximately USD 10,000 monthly through new business development.

I managed customers in banking, services, and technology sectors, offering connectivity, data center, hosting, voice, data, cloud, and professional services. I proactively identified sales-cycle challenges and adjusted strategies to provide appropriate solutions.

I fulfilled monthly sales goals of USD 600,000 across 25 customers. I increased SaaS sales to 30% across more than 40 customers and sold data center and cybersecurity solutions, receiving an award for cybersecurity sales performance.

I prepared and presented proposals to C-level executives, IT managers, and IT executives for more than 20 customers in the oil and gas sector. I conducted cold prospecting, customer engagement, and proposal development to achieve monthly quotas.

I developed a pipeline and targeted growth strategy that supported annual new-business objectives of USD 240,000, exceeding goals by 15%. I positioned professional services and technology solutions integrated with IBM, Cisco, VMware, EMC, and Microsoft.

I built the healthcare business vertical from the ground up for data center services, connectivity networks, and value-added services. I identified decision-makers, assessed customer needs, and positioned data center, LAN, WAN, SaaS, IaaS, and DaaS solutions.

I grew monthly recurring revenue from USD 75,000 in 2009 to USD 290,000 in 2013 with 18 clients, representing 286% growth. I established trusted relationships with C-level executives, IT managers, and IT executives.

I managed quarterly sales quotas for billing, data, mobile, and equipment services for a major healthcare-sector customer in Colombia. I identified decision-makers, determined customer requirements, and positioned data center, LAN, WAN, SaaS, IaaS, and DaaS solutions.

I maintained and grew billing for the customer by 40%. I retained the account while achieving a recurring monthly revenue goal of USD 40,000 and exceeding the target by 25%.

Bachelor's degree in Industrial Design.

Consultative Sales Training.

Completed Consultative Selling Workshop Seminar, Effective Presentations training, and the Program in Negotiation.

Completed the INALDE Negotiation Program, sales management methodology for strategic clients, and negotiation training with emphasis on commercial skills.