Senior Financial Crime and Compliance Director

I lead complex financial-crime advisory engagements covering anti-money laundering, sanctions compliance, investigations, and risk assessments. I oversee deliverable quality, budgets, schedules, and service standards while developing managers, senior advisors, and analysts.

I advise financial-services and other regulated-sector clients on compliance-program optimization, regulatory change, technology transformation, managed services, advanced analytics, AI, and next-generation AML monitoring. I also build executive client relationships, support business development, and contribute to financial-crime market intelligence.

I directed compliance advice and support for the Canadian branch and Canadian activities of Natixis entities. I assessed Canadian regulatory developments affecting lending, securities, derivatives, privacy, and AML, and coordinated operational implementation across APAC, EMEA, and the Americas.

I updated policies and procedures, led compliance risk assessments, trained employees, chaired branch oversight meetings, prepared executive compliance reporting, and implemented second-line testing and monitoring controls. I acted as a principal liaison with Canadian regulators and coordinated regulatory examinations, internal audits, remediation, and cross-border compliance projects.

I led the transfer and management of first-line AML monitoring operations for USD clearing across the Americas, Europe, and Asia. I managed a team of 22 employees and two team leaders, improved alert-handling methodology, developed quality controls, recruited and onboarded staff, and advised senior management on AML risk and governance.

I also led Americas onboarding and KYC recertification operations for Canada, the United States, Mexico, Chile, Peru, Argentina, Brazil, and Colombia. I managed 36 employees and five team leaders, supported customer-lifecycle transformation, improved KYC turnaround times, and coordinated compliance and business stakeholders across regions.

I led screening, sanctions, customer due diligence, enhanced due diligence, and payment-processing controls across Desjardins entities in the first and second lines of defense. I managed 50 employees, two assistant directors, and three team leaders.

I deployed a centralized AML risk-management system across 500 entities, led strategic project planning and budgeting, established risk-appetite reference criteria, developed team capabilities, and supported internal and external audits.

I supervised a 12-person team responsible for implementing the AML program and produced quarterly reporting for senior management. I maintained relationships with federal and provincial regulators and internal auditors.

I implemented quality controls for AML teams, established a client-service team supporting more than 300 Desjardins service locations, and streamlined reporting and risk-management practices across entities.

I led compliance activities and advised leadership on non-compliance matters, applying a risk-based approach to anti-money-laundering and anti-terrorist-financing oversight. I supported reporting entities in understanding and meeting their regulatory obligations.

I chaired an industry working group for banks, credit unions, and caisses populaires; developed risk-based examination methodology; created a national working group to harmonize compliance examinations; and conducted examinations across casino, securities, real-estate, and money-services sectors.

I managed a unionized team of 40 employees responsible for collections follow-up and operations.

I supported team performance, service delivery, and day-to-day operational management.

I progressed through customer service, dealer services, credit analysis, and dealer financing supervision roles. My responsibilities included customer support, dealer relationship management, credit analysis, financing operations, and team supervision.

I developed a foundation in automotive finance, customer service, operational leadership, and credit-risk processes.