Customer Support Specialist Transunion
- Advised customers via phone on disputing credit reports; adding and updating financial information; fraud victim resources
- Learnt about GDPR's importance and necessity
- Location
- Lithuania
- Desired salary
- Unspecified
- Work preference
- Full Time
- Experience level
- Not set
About
Professional summaryAs an eBay Account Manager at a clothing retailer, I manage and moderate one of the top-rated eBay sellers in Lithuania, ensuring customer satisfaction, production quality, and platform compliance. I communicate with shipping service providers and partners, monitor and evaluate new listings, and analyze eBay algorithms and policies.
I graduated with a Bachelor's degree in Creative and Professional Writing from the University of Derby in 2020, where I gained skills in writing and editing various genres and formats, such as feature articles, blogs, and item descriptions. I also hold a Certificate of Achievement in Feature Writing from the University of Kent, and I have a portfolio of published work on Canva and WordPress. I am passionate about history, music, and basketball, and I enjoy using my creativity and professionalism to create engaging and informative content.
Skills
11 capabilitiesExperience
Career historyHR Assistant Altus Search
- Drew up search plans for needed positions
- Identified and shortlisted potential candidates
- Arranged and conducted interviews with candidates
- Evaluated potential candidates’ resumes
- Discussed further application and employment processes with selected candidates
- Summarised and forwarded needed information about potential candidates to clients
Contributing Writer UAB Delvivus
· Writing and editing item descriptions
· Product photo preparation and editing · Production quality control
eBay Digital Account Manager UAB Delvivus
· eBay account moderation and management
· Customer support
· Production quality control
· Statistics data entrance and keeping
· Communication with shipping service providers and partners · Monitoring and evaluating the quality of new listings
· Examining eBay platform algorithms and internal policies
Education
Learning historyAlytus Putinu Gymnasium
High School Diploma
High School Diploma
Alytus Music School
Music Degree
University of Derby
BA Creative and Professional Writing
· Undertook comprehensive research and investigation
· Extrapolated historical conventions of form, genre and style
· Produced professional standard writing in a variety of
genres, forms and styles, which exhibited a growing awareness of emerging forms and methods of delivery to a varied audience
· Work within a given time-frame, in an entrepreneurial capacity, displaying an advanced responsibility for quality and approval of the work
· Engaged critically and enthusiastically with advancing technologies which may impact on human interaction and communication
· Demonstrated to a high degree the nuances of language and articulation
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