Customer Service Representative/ Virtual Educator

• Manage a caseload of over 30 members
• Document progress notes and conduct home visits
• Build and maintain relationships with clubhouse members
• Maintain clubhouse upkeeping (cooking, cleaning etc.)
• Lead meetings and present educational content via PowerPoint, Zoom and Canva

• Provided assistance to lead teacher ad students in a co-teaching classroom setting while maintaining a warmth and rigorous classroom environment in order to address academic gaps.
• Collaborated with colleagues for curriculum modifications to further support academic gaps and ensure scholars meet grade standards.
• Administered STEP assessments and collaborate with stakeholders to analyze data to facilitate action plan for scholar growth.
• Facilitated Reading Mastery and CORE (SS/SCI) instruction to small groups with various reading levels to target fluency and decoding.
• Cultivated leveled instruction for general education and students with learning differences through differentiation and cross- curriculum integration based on educational and emotional needs.

• Conducted biweekly home visits
• Investigated various levels of allegations of child abuse and neglect
• Documented progress notes and findings
• Attended court hearings and visitation sessions
• Managed a caseload of 15 in a fast-paced environment

• Helped students obtain a diverse dance background
• Supported and encourage students in dance related activities
• Reinforced discipline and structure both inside and outside of the dance environment
• Introduced the concept of working as a group

• Maintained a healthy living environment
• Documented all program activity
• Prepared meals and activities
• Provided a safe space for confidential discussion