Highly-motivated individual with a desire to take on new challenges, with a strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
• Responsible for converting closing sales with travel agents
• Booking rooms for Sandals and Beaches
• Provide general information about resorts
• Assist travel agents with adding or removing nights
• Updating bookings and make recommendations for add-ons
• Assist with booking flights for clients traveling to resorts
• Responsible of assisting customers with accurate and consist information on a daily bases so that they can have all information as it relates to their amazon account along with items purchased
• Updating customers accounts by taking payments, reinstate coverage and send out invoice
• Assist clients with their amazon kindle fire such as both detailing and troubleshooting any issues customers may have.
• Responsible for check-in and out guest daily
• Run daily credit report and assign guest to room base on availability
• Ensure agents have all guest routings are set up properly to route the correct account
• Assist guest with daily problems and provide general information about the hotel and surrounding areas
• Track up sells to maximize hotel revenue and guests experiences
• Coordinate with housekeeping to ensure rooms are ready based on arrivals
• Block rooms for groups arrival.
diploma
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