Head of Event + Digital Production American Express
Served as trusted advisor and primary point of contact for Corporate Affairs & Communications leadership supporting Executive Committee members for all event + production needs related to their small to large-scale internal and external meetings(live + virtual), such as town halls, sales and senior management meetings, select B2B + B2C events, brand photography, podcast + video shoots; e.g. CEO Steve Squeri’s Global Leadership Summit, Business Class Live, quarterly earning videos, and counseled senior leaders on effective on-camera presence. Dotted line reporting into the CEO.
• Conceived and led an $8M renovation and technology upgrade of the American Express New York Tower auditorium and production studio, spearheading a multi-year expansion to support the growing scale and frequency of C-suite engagement with global teams. Elevated creative concepts and modernized A/V infrastructure delivered a 15x increase in unique viewership for CEO brand update content and significantly increased engagement across video communications for the CEO and 20 Executive Committee leaders.
• Built a highly collaborative, cross-functional production culture that reduced turnaround times by 50%, establishing new creative partnerships and operating workflows across Corporate Affairs & Communications and Technology to deliver global town halls and executive events through a seamless, repeatable pipeline. Oversaw approximately $4M in annual budgets, led a team of 18, and managed a global network of event and production agencies. Co-chaired the Inclusion & Diversity Board within CA&C globally, advancing inclusive programs and colleague engagement across the organization.