Experienced B2B Sales Specialist , BA in Political Science

● Developed sales process’ for an ed-tech startup, including setting
up and maintaining CRM database, refining company sales
metrics,
● Planned, led and monitored various sales campaigns alongside
marketing and product teams,
● Generated over 500+ outbound leads and organized prospects
into various client groupings in CRM,
● Consistently logged activities and kept client information up to
date in Hubspot,
● Determined the companies criteria for their ideal client persona,
● Composed and refined personalized sales messaging & sales
cadences for efficient and effective sales outreach,
● Tracked prospects engagement metrics in outreach campaigns to
determine follow up strategy,
● Delivered customized sales presentations and product
demonstrations for private and non-for profit companies,
● Cultivated valuable relationships with mid-size rapidly growing
companies,
● Negotiated terms of agreement with early product adopters,

● Negotiated and closed one of the largest manufacturing contracts
for OVN with a leading Canadian supplement brand,
● Provided written offers, specifications and other product
literature to existing and prospective customers either via
existing price lists provided by OVN or via offers prepared by OVN
for said existing or prospective customers,
● Followed up on offers to existing and prospective customers to
determine whether adjustments are required,
● Monitored the competitive environment by gathering current
marketplace information on pricing, products etc. and
recommending adjustments to OVN’s offerings, services or
policies based on evaluating results and competitive
developments.
● Resolved customer complaints by investigating problems,
developing solutions, and making recommendations to management.
● Established personal networks and participated in professional
sales activities.
● Provided and maintained records on territorial and customer
sales and all related sales activities and providing a weekly report
to management,

● Prepared a go-to market plan and sales strategy; prospected potential
clients and followed up to close deals,
● Prospected and closed new business opportunities,
● Implemented and launched Uber for Business, ensuring strong and
consistent ridership,
● Conducted needs analysis to uncover cross-selling opportunities,
● Probed for objections, removed obstacles and eliminated barriers to
gain commitment,
● Signed on clients on U4B and drove usage in converted accounts with
a view to achieve sales targets as set out by the U4B org,
● Trained 2 cohorts of new employees on various sales processes, from
prospecting, to closing,
● Participated in periodic team reviews and updates on business
progress, best practice sharing etc.
● Created documents like process playbooks, performance trackers etc.

● Created strong leads through B2B client outreach campaigns,
targeting companies looking for cost effective IT solutions,
● Negotiated contracts (SLA’s) with various business’s closed
agreements to maximize profits,
● Developed trusted advisor relationships with key company accounts,
business stakeholders and executive sponsors,
● Generated new and repeat sales by providing product and technical
information in a timely manner, while educating customers about
terminology, features, and benefits of our services to improve
product related sales and customer satisfaction,
● Maintained up-to-date profiles of key customers, sales, and contract
documentation,
● Analyzed and tracked key account metrics (e.g. quarterly sales results
and annual forecasts)
● Worked closely with Technical teams to be aware of the services we
provide, understand our capacity as a business and practicability of
services offered,
● Introduced new growth opportunities to be explored in the region.

● Ensured that clients calls and questions are answered in a quick and
timely manner,
● Educated clients on Credit, Financial products; Revolving
Tradelines/Installment Tradelines, and Credit Rebuilding Services,
● Maintained and grew an active client book with over 250 clients,
● Retained existing clients by delivering an unparalleled level of service
to be able to easily manage clients expectations appropriately,
● Ensured all client information is recorded in cases, and all client
information is kept up to date,
● Achieved business targets assigned by providing clients with an
exceptional level of service and consistently hit SLA targets within a
call center environment.