Sales Engineer

Analyzing customer’s current plans and promotions
Uncovering customer’s needs and upselling with current products
Billing analysis for new and existing customers
Building rapport with customers
Promoted memorable shopping experiences resulting in increased customer retention and loyalty.

Uncovering customer needs and opportunities for more business
Operational tasks such as accessory counts, phone counts, etc
Leveraging current promotions to add lines, bundle new services, and offer value to television products
Maintained scorecards to track sales, gross profit dollars and shares.
Coaching new employees on sales techniques
Setting monthly goals for sales
Helped sales professionals finalize customer sales and handled escalated concerns.
Established action plans for team members and helped each person attain objectives.
Met with team on weekly basis to identify sales opportunities, discuss strategies and execute new promotions

Uncovering customer needs and opportunities for more business
Operational tasks such as accessory counts, phone counts, etc
Leveraging current promotions to add lines, bundle new services, and offer value to television products
Maintained scorecards to track sales, gross profit dollars and shares.
Coaching new employees on sales techniques
Setting monthly goals for sales
Helped sales professionals finalize customer sales and handled escalated concerns.
Established action plans for team members and helped each person attain objectives.
Met with team on weekly basis to identify sales opportunities, discuss strategies and execute new promotions

Checked patients in and out for appointments and collected co-payments.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Called patients to confirm scheduled appointments and obtain additional details.