Administrative / Virtual Assistant

Must perform day to day transactions with accuracy and efficiency, while providing excellent customer service. Keeping a cash drawer and balancing that cash drawer at the end of the day. Assisting members with any products the credit union offers. Always keeping a clean workspace. Communicating effectively with other departments of the credit union was also important to solve more complicated member issues.

Answer all incoming calls and answer any questions patients or other doctors offices may have. Schedule all patients for five different doctors across two office schedules. Must greet all patients who enter the office and efficiently and accurately check them in for their appointment. I also had to review all the patients listed health history in order to find any things of concern, or any allergies we needed to be aware of. Maintain all patient files and keep them neat and easy to find. Check patients out of their appointment, collect any payment and submit any insurance claims on patients behalf. Part of my duties were to follow up on any unpaid insurance claims as well. I would also routinely clean the front office to be sure it was clean for our patients. Communication with the doctors was also very important in order to know where patients were in their treatment process.

nsible for opening and closing various food service locations. Stocking product shelves and assuring it is up to company standards. Making certain foods to order. Must maintain a cash drawer throughout workday, assuring money is taken and change dispersed accurately. Greeting guests with a smile and assisting them while they dine with us. Also accurately checking out guests items. Communicating with coworkers and other departments is done daily and is crucial for making our workday smooth. Keeping our workplace neat and clean is a top priority, therefore a large part of my day consists of cleaning and sanitizing our work area.

Answer all incoming phone calls and direct them accordingly. Accurately bill all service department invoices and send to correct customer. Respond to all incoming emails to the service department in a timely manner. File all work orders, vendor receipts, and proposals. Maintain files of all upcoming, current, and completed work.