Business Affairs/ Account Management Professional

• Orchestrated negotiations and seamless contract generation and legal documentation for diverse projects, spanning scripted and unscripted productions, live television events, special occasions, award shows, game shows, and the monumental Super Bowl LVI and LVII Halftime shows, as well as digital media, audio content, social initiatives, and corporate ventures.
• Integral support to VP, Business and Legal Affairs, driving forward the legal department’s multifaceted endeavors.
• Spearheaded meticulous organization of legal workflows, elevating the efficiency and precision of contract production and completion.
• Pioneered cross-functional legal protocols, imparting comprehensive training to new legal team members, interns, and support personnel.
• Adeptly registered productions with influential unions (SAG-AFTRA, IATSE, WGA, DGA, etc.), ensuring meticulous adherence to union requirements and obligations.
• Skillfully curated General Liability and Errors & Omissions Insurance documentation for each production, bolstering comprehensive risk management.
• Collaborated seamlessly with creative, producers, network counsel, external legal representatives, and department executives to establish and actualize production objectives, fortifying streamlined production legal operations.
• Proficiently composed, revised, and orchestrated the signing of pivotal talent, personnel, and vendor contracts encompassing Talent SAG agreements, Director agreements, Music Director agreements, Executive Producer agreements, Vendor agreements, Writer agreements, writing credits, proposals, and NDA’s.
• Ensured on-time delivery and precision by meticulously uploading production deliverables and restrictions, thereby fortifying compliance with network standards.

Delivered exceptional support to senior executives within a dynamic television network, seamlessly coordinating daily schedules while collaborating closely with contract management to optimize processes within the Business and Legal Affairs department.
•Undertook comprehensive legal research initiatives and meticulously managed data transmission, consistently upholding client confidentiality and fostering a sense of trust.
•Exemplarily managed intricate schedules and international travel arrangements for the executive team, streamlining operations for enhanced efficiency.

Spearheading the management of a global Video On Demand portfolio for strategic accounts, liaising daily with clients and content providers to expertly forecast, schedule, and meticulously track deliveries.
•Proactively engage in routine account optimization, harnessing the power of data-driven metrics to architect effective standard operating procedures that elevate workflow organization and operational efficiency.
•Seamlessly orchestrate the operational workflow by vigilantly tracking incoming assets from inception to timely delivery, ensuring a streamlined and punctual delivery process.

Efficiently oversee the dynamic realm of transactional Video On Demand content packages, expertly catering to a diverse array of Content Providers.
•Collaboratively engaging with Content Providers and Affiliates, I masterfully orchestrate the meticulous tracking, scheduling, review, and quality control of metadata and titles for monthly schedules, ensuring an impeccable standard of accuracy.
•Skillfully navigate the intricacies of licensing and metadata information. •Champion metadata management, QC workflow, studio notifications, and meticulous billing spreadsheet documentation.
•Execute rigorous Quality Control measures and adeptly oversee the management of scheduled content, assuring top-tier quality.
•Harness delivery metrics analysis to proactively escalate and address issues.

Led a dynamic cross-functional team of customer service professionals, strategically fostering heightened efficiency and productivity within the Asset Maintenance department, instrumental in preventing student loan delinquencies from derailing timely resolutions.
•Championed the recruitment process, skillfully conducting interviews and orchestrating comprehensive training modules to empower customer success while aligned with organizational objectives.
•Drove the implementation of rigorous Quality Assurance protocols and spearheaded the continuous development of staff expertise.
•Exemplified a commitment to excellence by regularly conducting Quality Assurance assessments and rigorously reviewing daily statistics. •Elevated the standard of collections activity and delivered unparalleled customer service, consolidating a reputation for excellence.