Customer Support Goodman Co., Ltd.
Handled check-in and check-out procedures for 20–30 guest groups per day. Assisted international tourists in English, providing guidance, support, and resolving issues.
I am a dedicated and self-motivated individual currently pursuing a Bachelor of Engineering in Electrical Engineering at Shibaura Institute of Technology in Tokyo. My education has equipped me with a solid foundation in engineering principles and practices. I am fluent in spoken and written Japanese and have conversational proficiency in English, which allows me to communicate effectively in diverse environments. My experience includes working in customer support roles where I handled check-in and check-out procedures for guest groups, assisting international tourists, and responding to inquiries in both Japanese and English. I have also engaged in freelance business activities, promoting marketing-related products and generating leads through social media platforms. My role as a bridge-type sales agent has honed my skills in sales discussions and client engagement. Additionally, I am an independent music creator, self-learning various production techniques and publishing my work on YouTube. I am passionate about leveraging my skills in engineering and communication to contribute positively to my future workplace.
Handled check-in and check-out procedures for 20–30 guest groups per day. Assisted international tourists in English, providing guidance, support, and resolving issues.
Promoted marketing-related affiliate products via social media platforms. Conducted initial hearings and sales discussions with prospects.
Conducted corporate B2B route sales, proposed product solutions, and organized promotional events.
Self-learned Cubase, vocal mixing, and plugin usage to produce English song covers.
Bachelor of Engineering in Electrical Engineering
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