Business Development Specialist

Identify and analyze emerging market trends in fintech and digital payment systems. Research potential clients, partners, and competitors to develop effective outreach strategies. Assist in developing business plans and go-to-market strategies for new services or markets. Generate leads through networking, cold calling, email campaigns, and participation in industry events. Establish and maintain strong relationships with prospective and existing clients. Deliver tailored presentations and proposals to potential partners and clients. Identify and negotiate strategic partnerships with banks, merchants, fintech startups, and enterprise clients. Support integration of ZedPay's payment solutions into partner platforms or systems. Meet or exceed monthly and quarterly sales targets. Collaborate with the sales team to convert leads into long-term business relationships. Provide feedback to the product and marketing teams based on client needs and market demand. Ensure all business development practices adhere to internal policies and external regulations.

Understand clients’ travel needs, preferences, and budgets. Recommend destinations, packages, transportation, accommodation, and activities. Arrange flights, hotels, tours, insurance, and other travel-related services. Use booking systems (e.g., Amadeus, Sabre, Galileo) to reserve and issue tickets. Assist clients with visa applications, travel documents, and health requirements. Provide up-to-date information on travel regulations and restrictions. Create detailed and personalized travel itineraries. Modify bookings and arrangements upon client request or in case of travel disruptions. Promote travel products, tours, and packages. Meet sales targets and upsell additional services (insurance, upgrades, excursions). Offer pre-travel advice and 24/7 support during travel if needed. Handle complaints or issues with professionalism and care. Stay updated on travel trends, seasonal offers, and destination news. Maintain strong relationships with suppliers (hotels, airlines, tour operators). Manage payments, invoices, and refunds. Keep accurate client records and booking files.

Welcome guests warmly and professionally. Handle check-in and check-out procedures, issue room keys, and ensure a smooth arrival/departure experience. Take and confirm room bookings by phone, email, or in person. Manage reservation systems and update guest information accurately. Answer inquiries about hotel services, facilities, local attractions, and transportation. Assist with special requests (e.g., wake-up calls, room upgrades, complaints). Manage incoming calls, messages, and emails. Handle billing, issue invoices, take payments (cash, card, POS), and manage guest accounts. Address guest complaints or problems promptly and professionally. Maintain guest records, logs, and reports.

Welcome guests warmly and professionally. Handle check-in and check-out procedures, issue room keys, and ensure a smooth arrival/departure experience. Take and confirm room bookings by phone, email, or in person. Manage reservation systems and update guest information accurately. Answer inquiries about hotel services, facilities, local attractions, and transportation. Assist with special requests (e.g., wake-up calls, room upgrades, complaints). Manage incoming calls, messages, and emails. Handle billing, issue invoices, take payments (cash, card, POS), and manage guest accounts. Address guest complaints or problems promptly and professionally. Maintain guest records, logs, and reports.

Greet visitors and clients professionally; manage front desk operations. Answer and direct phone calls, emails, and inquiries. Schedule meetings and manage conference room bookings. Handle mail, courier services, and office supplies. Assist with administrative tasks such as filing, printing, and document prep. Maintain a clean, organized, and welcoming reception area. Support internal departments with basic clerical tasks. Ensure compliance with visitor protocols and office policies.