Shop Owner & Sales Associate

Location
United Kingdom
Desired Salary
Unspecified
Work preference
Full Time
Joined
16 Jul 2025
Field / Industry
Content & Editorial
Status: Actively looking
Relocation: No
Notice Period: Immediate

This user has not passed any tests yet

English - Polish -

About Me

I am a versatile and self-motivated professional with experience in customer service, retail operations, small business management, and administrative support. I have a proven ability to thrive in fast-paced environments, communicate effectively with diverse customers, and manage multiple responsibilities, including inventory control, data entry, and marketing. Recently, I achieved a Distinction in a Level 4 Proofreading and Editing diploma, reinforcing my strong eye for detail and commitment to high-quality work. I am bilingual in English and Polish, with a strong work ethic and a proactive approach to contributing value within a team. My experience includes working as a waitress, where I provided fast, friendly service and maintained customer satisfaction throughout service. Additionally, I founded and operate an e-commerce shop, where I handle marketing, customer service, and product design. I am currently pursuing further education in proofreading and editing to enhance my skills.

Skills

Problem SolvingCustomer ServiceCommunicationTime ManagementSalesMicrosoft OfficeDigital MarketingCustomer SupportMarketingBudgetingData EntryEditingSocial Media MarketingCanvaBookkeepingBrand ManagementBusiness AdministrationInstagramTranslatingBusiness ManagementOnline MarketingDiscordCommercial AwarenesseBay

Education

Ursuline High School
2014 - 2019

GCSE

Merton College
2019 - 2021

Business Level 3 Extended Diploma

DMM (Merit, Merit, Distinction)

College of Media and Publishing
2023 - 2024

Online Proofreading and Editing course

(QLS Level 4) - (Distinction)

Experience

Waitress @ Bill's
Jul 2019

Provided fast, friendly service and supported a team environment. Recommended menu items and processed payments accurately. Maintained table cleanliness and customer satisfaction throughout service.

Accounting Trainee @ 4Fold Accountants
Nov 2019 - Feb 2020

Entered financial transactions into spreadsheets and account software. Maintained confidentiality and supported monthly reporting and reconciliation. Summarized business financials in clear reports for internal use.

Business Owner @ Lilmillzshop
Sept 2021 - Present

Founded and operate an e-commerce shop via Etsy, TikTok, and Instagram. Participated in conventions and collaborated with local small businesses. Handled marketing, customer service, inventory management, and product design across all platforms.

Associate @ TKMaxx
Oct 2021 - Present

Maintained outstanding store condition and visual merchandising standards. Ensured high levels of customer satisfaction through excellent sales service. Accurately described product features and provided tailored recommendations.

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