I am a dedicated professional with a Bachelor of Arts and Sciences in Communication Studies, specializing in Broadcast Media and interpersonal relationships. My educational background has equipped me with strong organizational skills and excellent customer service relations. I pride myself on my superior interpersonal and communication characteristics, which have been essential in my various roles. I have a vast ability for critical analysis and am highly proficient in Microsoft Office, which I utilize to enhance my productivity and efficiency.
In my current role as an Event Coordinator at the Jewish Community Center, I am responsible for creating a Life Enrichment Program in partnership with Golden Slipper Gems & Federation Housing. This involves organizing health and wellness services, community lectures, and entertainment events for seniors. My experience in this position has further honed my skills in project management and event planning.
Previously, I worked as an Installation Coordinator and Payroll Representative at Ascensus, LLC, where I managed the onboarding process for retirement plans. This role required me to develop relationships with various stakeholders, including financial advisors and clients, to facilitate the movement of funds and ensure compliance with IRS guidelines. My attention to detail and ability to communicate effectively were crucial in this fast-paced environment.
Throughout my career, I have held various customer service roles, including positions at Durham Insurance Group and Guaranteed Rate Affinity. These experiences have allowed me to develop strong problem-solving skills and the ability to manage multiple tasks simultaneously while maintaining a high level of customer satisfaction.
I am passionate about continuous learning and professional development, and I actively seek opportunities to enhance my skills and knowledge in the field of communication and event management. I believe that my diverse experiences and commitment to excellence make me a valuable asset to any team.
In partnership with Golden Slipper Gems & Federation Housing, creating a Life Enrichment Program. Activities include health & wellness services, community partners & lectures, social & entertainment events for Seniors.
Portrayed as a Project Manager for the onboarding process for retirement plans. Developed relations with all parties such as Financial Advisors, business owners or representatives, Recordkeepers and Third Party Administrators to facilitate movement of funds between accounts and firms.
Managed car and home/renters insurance policy inquiries, resolved service problems, and documented requests or changes and policy adjustments.
Performed with loan origination system, added detail, completed data entry, and achieved daily administrative mortgage duties and tasks.
Assisted in preparing, counting, and cleaning materials being sent for inspections. Worked with inventory specialists to ensure all parts are transferred and handled properly.
Worked with loan origination system, added detail to confirm and manage all appropriate documentation for loan submissions.
Worked with company database systems, analyzed detail to validate documents were present for loan submission.
Greeted guests and assisted them with friendly service.
Provided excellent customer service through prompt and accurate delivery of food and beverage in a fast-paced environment.
Bachelor of Arts and Sciences in Communication Studies
Specialized in Broadcast Media, Interpersonal and Intercultural Relationships. Minored in Latin American Studies. Related Courses: Mass Media Communications, TV/Radio Broadcasting, Advanced Video Production, Voice for the Performer, Dialects for the Performer.
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