English Teacher & Coach

I am a detail-oriented bilingual and reliable professional with strong organizational skills and a background in customer service, education, and administrative support. I have experience managing data, coordinating schedules, and resolving client issues with precision and professionalism. I am passionate about structure and clarity, values shaped by a lifelong love of books and the legacy of my grandmother, former owner of Librería Amengual in the Dominican Republic.

I am familiar with QuickBooks and digital platforms, which allows me to efficiently handle structured data entry and financial reporting tasks. I am a fast learner with a strong process orientation, skilled in Microsoft Excel, Word, and Outlook, capable of cleaning up records, tracking progress, and maintaining organized logs.

My customer support experience includes handling inquiries, resolving issues, and communicating clearly with clients and team members. I have managed logistics, appointments, and reporting across educational and service environments, ensuring smooth scheduling and coordination.

As a native Spanish speaker with advanced English proficiency (C1+), I am adept at translating and adapting content for diverse audiences. I have worked as an English Teacher and Coach, coordinating schedules, tracking student progress, delivering structured lessons, and maintaining clear documentation.

I have also supported administrative operations and client-facing communication, maintaining organized records and providing translation support. My experience in chat and email support, administrative tasks, office management, research, and problem-solving further complements my professional profile.

Currently, I am pursuing a B.A. in Business Administration at UNIBE, which enhances my understanding of business processes and administration. I am committed to continuous learning and applying my skills to contribute effectively in educational and administrative roles.

I am enthusiastic about leveraging my bilingual skills, organizational abilities, and customer service experience to support and enhance educational environments and administrative functions.