I am an Operations Specialist with over 5 years of experience working in international and multicultural environments. I have developed strong skills in workflow optimization, customer service, content moderation, and travel operations. I am a fast learner with excellent problem-solving abilities and adaptability, thriving in dynamic and fast-paced settings.
Throughout my career, I have managed operational workflows for major platforms, ensuring compliance with legal and platform guidelines while handling escalations and quality checks. I have experience delivering internal training sessions and creating documentation to streamline processes and support global teams.
I am proficient in multiple languages including English, Polish, Russian, and Ukrainian, which has enabled me to work effectively with diverse teams and clients. I am skilled in using various tools and platforms such as Google Workspace, Microsoft 365, Slack, Trello, Salesforce, and creative and AI tools like Canva and ChatGPT.
My background also includes roles in guest relations and travel management, where I coordinated operations, managed bookings, and ensured high customer satisfaction. I am comfortable working remotely and have experience collaborating across multiple time zones.
Currently, I am seeking opportunities to contribute to a growing organization by bringing structure, clarity, and operational excellence. I am open to relocation and hybrid or remote work arrangements, and I am eligible to work in the EU without a permit.
