I am an HR & People Development specialist with over 4 years of experience in employee development, onboarding programs, and performance support. My background spans Learning & Development (L&D) and sales coaching within fast-paced iGaming and EdTech environments. I partner closely with managers to improve employee performance and engagement, ensuring teams are well-supported and motivated.
Throughout my career, I have designed and implemented onboarding programs, including building Moodle-based curricula and facilitating live sessions for large, multi-country teams. I conduct one-on-one check-ins and act as a performance evaluator during probation periods, contributing to retention and promotion decisions.
I have developed and implemented 360° feedback systems, creating methodologies and questionnaires, organizing data collection, and reporting insights to management. I facilitate Talent Review sessions and collaborate with line managers and team leads to co-create Individual Development Plans (IDPs).
Identifying training gaps and iterating on learning content based on performance data and learner feedback is a key part of my role. I also author internal articles, learning materials, and company digests, coordinating content production across teams.
Previously, I have worked as a Customer Support & Training Specialist, participating in candidate screening, onboarding coordination, and delivering sales training programs. I mentor employees, conduct assessments, and analyze customer feedback to identify improvement areas.
Earlier in my career, I served as an Administrator in the restaurant business, where I interviewed and onboarded staff, trained and developed a team, and maintained high customer satisfaction through effective team performance management.
I am fluent in English and Russian, with strong written communication skills in English. I am passionate about fostering employee growth and creating supportive learning environments that drive organizational success.
