Independent consultant advising manufacturing companies and equity group clients on additive manufacturing technologies and applications. Provides strategic product direction, sales tactics, channel development, and client alignment. Also works on contract as a sales director and marketing strategist, and supports finance clients with market education and investment guidance.

Served as primary pre- and post-sale contact for US and Canadian reseller accounts, owning onboarding, adoption, retention, and customer success programs. Expanded reseller channel sales, improved customer satisfaction, established warehouse and logistics operations, handled technical support triage, and supported marketing and trade show planning.

Owned the customer journey for reseller B2B accounts across the Northeast, managing subscriptions, maintenance agreements, onboarding, and renewals. Led territory management, supported hardware implementation and onsite technical support, and acted as an internal product manager for new product introductions and sales training.

Led direct sales operations for the East Coast and supported the adoption of HP 3D printing hardware. Provided sales enablement for a large sales team, created product marketing support, and delivered workshops and coaching for manufacturing IT clients.

Led OEM and channel sales across industrial verticals in additive manufacturing, prototyping, bioprinting, and robotic sand-casting. Managed reseller growth, supported customer applications, and collaborated with product development, engineering, and material chemistry teams.

Managed pre- and post-sale relationships for enterprise accounts to drive industrial 3D printer adoption and retention. Exceeded sales goals, directed hardware and software implementation, supported application development, and created client-facing enablement materials.

Drove sales of K-12 and college yearbook publishing services while managing customer success. Led training on Adobe software and design methods, grew a territory significantly, maintained a high renewal rate, and contributed to an Agile product improvement team for an online design SaaS platform.