I am a versatile professional with solid experience in operations management, customer service, and sales. Currently, I am specializing in Full Stack Development, combining my analytical technology skills with a strong background in problem-solving, conflict resolution, and administrative management. I am eager to leverage my management expertise alongside my evolving technical skills to contribute effectively in a dynamic work environment.
Throughout my career, I have managed various responsibilities, including overseeing shared housing facilities, handling financial management, and resolving resident conflicts. I have also worked in automotive service scheduling, acting as a liaison between clients and technical teams, ensuring smooth workflow and excellent after-sales service.
My experience extends to retail and hospitality sectors, where I have provided customer service, managed inventory, and supported administrative operations. These roles have strengthened my interpersonal communication and adaptability, enabling me to thrive in high-volume and fast-paced environments.
Currently, I am pursuing an Associate Degree in Full Stack Development to deepen my technical expertise. I also hold a Bachelor's Degree in Public and Private Security Management and am improving my English skills through ongoing courses.
I am proficient with programming logic, advanced MS Office tools, and business administration practices. My soft skills include proactivity, interpersonal communication, and adaptability, which complement my technical and managerial capabilities. I am seeking opportunities where I can apply my diverse skill set and continue growing as a Full Stack Developer.
Managed all aspects of a shared housing facility, overseeing financial management, infrastructure maintenance, and resident conflict resolution. Implemented onboarding and socialization processes, ensuring high occupancy rates and customer satisfaction.
Managed service and diagnostic schedules for premium automotive brands, serving as the direct liaison between clients and the technical team. Focused on workflow organization and delivering excellence in after-sales customer service.
Welcomed guests, presented membership plans, and drove sales conversions. Responsible for document archiving and providing administrative support to the branch.
Provided dynamic customer service, managed inventory, and handled orders at the Santa Mônica location.
Worked in high-volume retail environments, operating checkout systems (including self-checkout), processing store credit applications, and supporting front-end operations.
Associate Degree in Full Stack Development
Bachelor’s Degree in Public and Private Security Management
English Course
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