I am an experienced HR & Operations Manager with over 8 years of expertise in leading people strategy, employee engagement, and operational excellence across multi-site service environments. I am passionate about cultivating inclusive, high-performing cultures that strengthen employee relations, enhance retention, and elevate service delivery. Throughout my career, I have developed strong skills in coaching leaders, managing complex workforce needs, and aligning people practices with organizational goals.
I take pride in embedding trust, accountability, and belonging into every stage of the employee experience to drive sustainable business success. My approach focuses on creating positive workplace cultures through employee engagement initiatives, recognition programs, and flexible work arrangements that support both organizational growth and individual career progression.
In my current role, I lead full-cycle talent management and oversee multi-site operations, ensuring consistent service delivery and operational efficiency. I have successfully introduced innovative staffing models, enhanced recruitment and employer branding, and secured strategic employee benefits partnerships that improve employee well-being and satisfaction.
I am skilled in managing workforce planning, vendor coordination, and process improvements that reduce costs and improve overall operational performance. I am committed to compliance and have implemented structured onboarding processes and training programs to support employee development and workplace safety.
My experience also includes administrative and coordination roles where I supported recruitment, scheduling, client relations, and office management. I am adept at using various technical tools such as Microsoft Office Suite, Accuro, Canva, and Adobe to enhance HR and operational functions.
I am open to relocation and flexible work arrangements including on-site, hybrid, or remote roles. I am eager to contribute my leadership skills and operational expertise to organizations seeking to build strong, engaged, and high-performing teams.
