I am a professional administrative assistant with over 4 years of experience in operations management, document control, and customer service. I excel in organization, accuracy in handling information, and efficient problem resolution. I work comfortably in environments that require focus, methodology, and responsibility. I am committed to quality work, punctuality, and continuous learning. I am available immediately to join a new team.
Throughout my career, I have managed comprehensive administrative tasks including opening and closing daily cash registers, processing national and international transfers involving high volumes of money, and maintaining operational documentation. I have experience resolving customer inquiries and complaints with a focus on customer satisfaction.
I am proficient in corporate tools such as Service Now, Okta, Zeus, and Microsoft Office. I have coordinated daily team tasks and trained new members, ensuring smooth operations and knowledge transfer.
My previous roles include cashier and sales positions where I provided personalized customer service, managed sales operations, and trained new employees in cash handling and customer attention processes.
I am fluent in Spanish and have intermediate proficiency in English. I am eager to contribute my skills and dedication to a dynamic work environment.
