Franziska Kötterer
Franziska Kötterer

Operations Manager & Executive Admin

Actively looking · Member since 16 Jun 2026
Message
Location
Germany
Desired salary
Unspecified
Work preference
Full Time
Experience level
Not set

About

Professional summary

I am an experienced generalist with a strong focus on operations and cross-functional collaboration in fast-paced, remote-first startup environments. I have built my career around creating smooth workflows, supporting leadership teams, and improving processes across people operations, office management, and executive administration.

I have led day-to-day operations at Garden.io, where I supported founders directly with scheduling, communication, coordination, HR processes, vendor management, bookkeeping support, and hybrid/remote office logistics. I also contributed to cross-functional projects such as merger due diligence and compliance audits.

Previously, I worked at Airbnb (HotelTonight) as People & Workplace Manager, where I managed office operations, workspace setup, vendor coordination, and workplace integration after the acquisition. I have also held roles in general affairs and school administration, where I handled administrative support, HR coordination, event planning, and bilingual communication.

Earlier in my career, I worked in sales and hospitality leadership roles, including Director of Sales and Hotel Sales & Convention Coordinator. These positions strengthened my skills in client relationship management, contract negotiation, market analysis, event coordination, and team collaboration.

I am bilingual in German and English and comfortable working across tools such as Google Workspace, Notion, Asana, Slack, Zoom, MS Teams, Personio, Remote.com, Greenhouse, Xero, and Moss. I bring a practical, organized, and people-focused approach to operations and workplace support.

My background combines operations, HR support, executive assistance, office management, and sales experience. I am especially effective in environments that value adaptability, structure, and strong internal communication.

Skills

20 capabilities

Experience

Career history

Operations Manager & Executive Admin Garden.io

Led day-to-day operations, supported founders with scheduling and coordination, managed HR processes including onboarding and offboarding, organized team events and travel logistics, handled vendor relationships and expense tracking, maintained office logistics for a hybrid/remote setup, and supported merger due diligence and compliance audits.

People & Workplace Manager Airbnb (HotelTonight)

Managed office operations, workspace setup, and vendor coordination; planned team events; led integration of workplace services and internal processes after acquisition; aligned local office culture with global standards.

General Affairs Manager Innocean Worldwide

Oversaw daily office operations, managed office supplies and vendor contracts, supported HR functions including onboarding and training coordination, provided administrative assistance across departments, handled expense tracking, contributed to budget planning, and organized internal events and workshops.

School Admin & Marketing Coordinator International School Villa Amalienhof

Provided bilingual administrative support, prepared school records, coordinated communication between parents, students, and staff, organized events and community engagement activities, supported outreach and strategic communication, and helped maintain daily operations.

Leasing Agent Column Luxury Apartments

Conducted property tours, guided applicants through the leasing process, processed rental applications and background checks, managed lease documentation, supported marketing initiatives, assisted with resident retention, and responded to tenant concerns.

Director of Sales Quality Inn Biloxi Beach

Developed and executed sales strategies, built client and partner relationships, analyzed market trends, represented the company at industry events, oversaw contract negotiations, and ensured client satisfaction.

Director of Sales Hilton Garden Inn

Developed and executed sales strategies, managed and mentored sales staff, analyzed market trends, set sales targets, created reports and forecasts, oversaw contract negotiations, and ensured client satisfaction.

Hotel Sales & Convention Coordinator Hollywood Hotel & Casino

Coordinated group bookings, banquet functions, and conventions; prepared sales contracts and proposals; maintained client communication; conducted site tours and pre-convention briefings; maintained event data in sales and catering systems; collaborated with hotel operations teams.

Education

Learning history

International Tourism Management + Marketing

Diploma

Studied international tourism management and marketing.

Gymnasium Beetzendorf

Abitur

Secondary school leaving qualification.

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