Product Manager/Customer success manager

With 3 years of experience in customer-facing roles and a record of managing renewals and driving expansion, I am confident in my ability to ensure customer success and retention. My trilingual fluency in Spanish, Portuguese and English allows me to effectively support clients in both Mexico and the US.
In my previous role as a PM, I owned a book of business and consistently exceeded renewal targets by building strong relationships and ensuring customers realized value from the products. I am adept at collaborating with cross-functional teams, including sales and implementation, to deliver seamless customer experiences. Motive's mission to empower physical operations resonates with me, and I am eager to contribute to your team. I’m not only looking for a job, but a real challenge. I look forward to the opportunity to discuss how my skills align with your needs.
Sincerely,
César Ortega