Senior Project Manager | Digital Delivery | Agile Transformation | SaaS & App Delivery
- Location
- Cumbria, United Kingdom
- Desired Salary
- Unspecified
- Work preference
- Hybrid / Full Time
- Links
- Not set
- Joined
- 8 Jul 2026
- Field / Industry
- Project Management
About Me
Strategic and delivery-focused Senior Project Manager with over 10 years of experience leading complex digital, SaaS and operational projects across retail, cyber security, healthcare and technology sectors. Proven success delivering large-scale web, mobile and cloud-based products in fast-paced Agile environments, managing multidisciplinary teams, high-value client relationships and complex stakeholder landscapes. Recognised for strong operational leadership, collaborative team management, clear stakeholder communication and a proactive, solutions-focused approach to delivery.
Skills
Project ManagementStakeholder ManagementRisk ManagementJiraTeam LeadershipChange ManagementClient Relationship ManagementMicrosoft Office SuiteContinuous ImprovementScrumConfluenceTechnical WritingOperational ManagementAzure DevOpsCRM SystemsService DeliverySprint PlanningAgile DeliveryCommercial AwarenessJira Service DeskSaaS DeliveryBudget OversightRAID ManagementDependency Management
Education
BA, English Studies and History
Experience
Lead delivery of complex digital programmes and large-scale product initiatives across web, iOS and Android platforms for major retail and commercial clients. Manage multiple concurrent digital projects and product workstreams across cross-functional Agile teams. Lead multidisciplinary teams including developers, QA analysts, Solution Architects, designers and external stakeholders. Oversee full project lifecycle delivery including planning, estimation, scheduling, risk management, governance and reporting. Facilitate Agile ceremonies, coordinate roadmaps and release schedules, manage RAID processes, and mentor colleagues on Agile best practice and delivery improvements.
Supported delivery and operational management of SaaS and Microsoft Azure-based cyber security services. Coordinated project delivery activities, onboarding schedules and operational workstreams across managed service accounts. Managed stakeholder communications between technical teams, customers and third-party suppliers. Facilitated service reviews, implementation planning and customer reporting. Led documentation initiatives, supported CRM implementation and Jira Service Desk setup, and conducted internal ISO audit support activities.