Results-driven Solution Architect with 8+ years of experience delivering mission-critical banking and insurance solutions across Southeast Asia. Proven expertise in architecting scalable fintech systems, leading cross-border delivery teams, and ensuring regulatory compliance (BNM, MAS standards). Currently leading application support and solution delivery initiatives at FWD Insurance with deep experience in Singapore project delivery and MAS-compliant system design. MBA in Business Analytics from Cardiff Metropolitan University; AWS Solutions Architect certified. Strong track record: 83% reduction in deployment cycles, 98% regulatory audit resolution, 15% reduction in critical incident backlogs.
Leads team budgeting and capacity management, optimizes resource allocation across regional delivery initiatives, manages platform operations and maintenance, and spearheads project delivery from planning to production with focus on quality, timely execution, and MAS/regulatory compliance.
Led cross-border delivery teams across Singapore, Malaysia, and regional markets, reduced aging incident backlogs by 15%, managed Singapore project delivery initiatives, ensured MAS compliance, and optimized workflows using agile methodologies.
Developed and maintained React.js applications for payment-facing banking systems, designed and implemented RESTful APIs for insurance renewal and banking partner integrations, and ensured BNM compliance and secure coding standards.
Progressive roles across front-end development, UI/UX design, and system engineering. Built React/Redux applications, collaborated on SDLC compliance, code reviews, API integrations, and Bank Negara security standards.
Master of Business Administration (MBA), Business Analytics
Bachelor of Science (BSc), Computer Software Engineering & Digital Systems Security
Foundation Degree, Information Technology
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