Jasenka Kovacevic Michailidis
Jasenka Kovacevic Michailidis

Senior Enterprise Account Executive

Open to offers · Member since 12 Jul 2026
Location
Athens, Greece
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Senior

About

Professional summary

I am a senior enterprise account executive with more than 10 years of B2B experience across fintech, enterprise software, hospitality, and maritime technology. I work remotely with U.S.-based companies and lead complex enterprise sales cycles from technical discovery through due diligence, compliance review, contracting, and implementation.

I specialize in selling and implementing API-integrated platforms for large organizations. My work involves coordinating technical, finance, operations, product, and compliance stakeholders while ensuring that client systems, data feeds, and records remain aligned throughout onboarding and delivery.

I bring a hands-on technical foundation in AWS, Terraform, Ubuntu Server, REST APIs, data replication, reconciliation, ERP integrations, and cloud infrastructure. This technical credibility allows me to communicate architecture, security, integrations, and operational value effectively to both engineering teams and executive buyers.

My fintech expertise includes treasury management, cross-border payments, multi-currency ledgers, FX, virtual card tokenization, PCI DSS, ISO 27001, KYC/KYB, AML, and sanctions screening. I currently lead due diligence for a USD 100M+ enterprise opportunity with a major U.S. airline.

Before moving into enterprise fintech and software, I built extensive leadership and customer-operations experience in global hospitality, cruise operations, aviation, and guest services. I am fluent in English, French, Spanish, Russian, Italian, and Greek, and I am comfortable managing high-value accounts across time zones, cultures, and currencies.

Notice period: Immediate

Skills

35 capabilities

Tech stack & tools

Working toolkit

Development

Marketing and Sales Tools

Experience

Career history

Senior Account Executive & Implementation Manager ShipMoney

I sell and implement a maritime treasury management system for shipping companies and crew managers. The platform connects client ERP and crewing systems through API integrations and automated data feeds to support cross-border payroll for multinational crews.

I lead enterprise sales, technical discovery, onboarding, and due diligence across commercial, compliance, and technical workstreams. I currently lead a USD 100M+ opportunity with a major U.S. airline, while also coordinating data reconciliation, KYC/OFAC reviews, payment issues, and stakeholder communication across finance, operations, IT, product, and compliance teams.

Account Executive & Implementation Specialist MXP Marine Exchange

I drove client onboarding and delivery for MXP's biometric Face ID and temperature-screening platform for cruise and maritime clients during the COVID-19 period. The work helped establish compliance credibility across 430 ports worldwide.

I worked daily with APIs and client systems to maintain data consistency across installations and resolve integration issues with IT, operations, and compliance teams. I used my cruise operations background to translate technical platform capabilities into practical outcomes for cruise-line buyers.

Chief Purser / HR Manager | Guest Services Manager Silversea Cruises | Viking Cruises

I directed high-touch guest service, relationship management, and onboard HR operations in luxury cruise environments. I served high-net-worth clients and supported operational delivery across complex international teams.

I led crisis response for 210 crew members during the pandemic, improved satisfaction ratings from 3.5 to 4.5 out of 5, and recruited and led teams for five new-build vessel launches.

Manager of Guest Services Walt Disney - Disney California Adventure Park

I led a 154-person Guest Relations team at Disney California Adventure Park, overseeing high-volume guest service operations and frontline team performance.

I was a founding member of Disney's CARE crisis-support program, providing emotional and logistical support to guests experiencing acute distress.

Marketing Pharmacist Hemofarm / Alkaloid Skopje / Novartis

I worked as a marketing pharmacist for pharmaceutical organizations including Hemofarm, Alkaloid Skopje, and Novartis.

My work combined pharmaceutical knowledge with marketing and professional stakeholder communication.

Ground Operator British Midland Airways & Sabena

I worked in ground operations for British Midland Airways and Sabena, supporting airport and passenger-service activities.

This early aviation experience developed my ability to operate effectively in international, time-sensitive customer environments.

Education

Learning history

University of St. Gallen (HSG)

MSc, Banking & Finance

Master of Science in Banking and Finance.

University of Belgrade

Law degree, Law

Law degree.

Google

Online Course, IT Integration

Completed an online IT Integration course.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.

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