I am an operations and project leader with deep experience supporting vendor and service agreements, contract administration, and risk-sensitive client support.
I have spent my career coordinating complex workflows across service delivery, facilities, construction, and customer-facing operations, with a strong focus on documentation, renewals, and follow-through.
I am comfortable negotiating pricing and terms, tracking obligations, managing certificates of insurance, and handling damage-claim documentation with accuracy and professionalism.
I have also led teams and business operations in fast-paced environments, balancing staffing, scheduling, budgets, inventory, and customer experience while keeping commercial goals on track.
My background includes ownership and operator roles, where I improved performance through disciplined execution, process improvement, and strong vendor and client relationships.
I bring a calm, organized, and dependable approach to work, and I value clear communication, accountability, and building systems that support both people and business outcomes.
Support a Certified Financial Planner across client service, confidential account administration, reporting, scheduling, documentation, and compliance-sensitive workflows. Coordinate complex transactions and maintain accurate follow-through across multiple systems.
Owned strategy and operations across customer experience, staffing, scheduling, inventory, vendors, events, financial tracking, issue resolution, and facility improvements. Increased sales by 60% through service routines, menu and event strategy, and disciplined execution.
Launched and scaled a franchise in a new market, leading 15+ employees across staffing, capacity, customer service, sales administration, inventory, budgets, and monthly goals. Built reporting and communication workflows to support growth and retention.
Managed a $2M+ operating budget and led staff, vendors, service delivery, projects, and business continuity in a corporate and R&D environment. Coordinated construction projects, negotiated vendor terms, and maintained compliance documentation.
BBA, Marketing
Bachelor of Business Administration in Marketing.
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.