Natasha Black
Natasha Black

Operational Excellence and Business Transformation Manager

Open to offers · Member since 16 Jul 2026
Message
Location
Guayaquil, Ecuador
Desired salary
Unspecified
Work preference
Hybrid / Full Time
Experience level
Senior

About

Professional summary

I am an operational excellence and business transformation professional with more than 10 years of experience leading process standardization, governance, documentation, and continuous improvement initiatives across multinational and industrial environments.

I have built my career around designing scalable operating procedures, improving workflows, and strengthening internal controls so organizations can operate with greater efficiency, compliance, and consistency.

My background includes leading cross-functional transformation projects, supporting ERP implementations, developing KPIs and dashboards, and creating documentation frameworks that improve visibility and decision-making.

I have worked closely with executive leadership and operational teams to align business priorities, support change management, and drive adoption of standardized processes across departments.

I also bring strong experience in finance operations, accounts payable, treasury support, audit readiness, and process governance, which has helped me connect operational improvement with business control and performance.

I am comfortable working in complex environments where collaboration, structure, and execution matter, and I enjoy turning fragmented processes into clear, measurable, and sustainable operating models.

I am currently focused on roles where I can contribute to transformation, operational excellence, project leadership, and process optimization in organizations that value continuous improvement and data-driven management.

Skills

39 capabilities

Tech stack & tools

Working toolkit

Development

Experience

Career history

Administrative and Financial Manager Dismac C.A.

Led company-wide operational excellence initiatives by analyzing, redesigning, and standardizing administrative, financial, purchasing, logistics, and operational processes. Partnered with executive leadership, coordinated cross-functional projects, developed SOPs and governance documentation, managed version control, supported training and change management, and designed KPI dashboards and executive reports using Power BI. Implemented Odoo 18 and improved documentation management, reporting efficiency, approval workflows, and operational controls.

Senior Accounts Payable Analyst DPWorld Posorja S.A.

Led continuous improvement initiatives across Accounts Payable operations, coordinated cross-functional processes, and strengthened operational controls and documentation governance. Served as Finance Functional Lead during the Oracle Fusion Cloud ERP implementation, supporting business requirements, UAT, configuration reviews, issue resolution, and user adoption. Supported treasury operations, audit readiness, and finance transformation initiatives.

Financial Operations Analyst BIC Ecuador ECUABIC S.A.

Supported finance operations through process analysis, reconciliations, accruals, P&L reporting, budget variance analysis, and performance reporting. Participated in budgeting and forecasting support, reviewed purchasing and accounting processes, and served as Functional Key User during the JD Edwards EnterpriseOne implementation. Contributed to internal controls, documentation structures, dashboards, and ERP localization for Ecuador.

Audit Group Leader Consultores & Asesores

Led audit engagements, coordinated audit teams, monitored project execution, and ensured quality, compliance, and timely delivery. Evaluated business processes, identified operational risks, and recommended internal control and process improvement initiatives.

Management Control Intern Autoridad Portuaria de Guayaquil

Supported strategic planning and management control initiatives through business analysis, KPI reporting, market research, and statistical analysis. Developed databases, dashboards, and performance reports using Excel and SPSS.

Administrator Palm Store

Managed daily administrative operations, inventory control, customer service, sales reporting, and staff coordination. Improved operational organization and supported efficient day-to-day business performance.

Education

Learning history

Universidad Internacional Iberoamericana

Master of Science, Strategic Management

Expected completion in December 2026.

Università degli Studi "G. d'Annunzio" Chieti-Pescara

Master of Science, Project Management

Expected completion in July 2026. GPA: 9.04/10.

Universidad de Especialidades Espíritu Santo

BBA, Public Accountant

Completed in June 2017. GPA: 81.67/100.

Escuela Superior Politécnica del Litoral

Bachelor of Science, International Business

Completed in March 2013. GPA: 8.09/10.

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